CHRISTINE REETZ
CRETE,NE
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Manager
Allstate Insurance Company
Lincoln , NE
2015.03 - Current
- Managed vendor relationships with those that provide: licensing services, background checks, and continuing educations (CE)
- Responsible for ensuring adherence to SOX controls, internal audits and state market conducts
- Controlled costs and optimized spending via restructuring of budgets for labor, licensing costs and vendor contracts.
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Compiled data highlighting key metrics to report information, determine trends and identify methods for improving department results.
- Accomplished multiple tasks within established timeframes.
- Developed and maintained relationships with internal customers, agents and suppliers through strong relationships.
- Cross-trained existing employees to maximize team agility and performance.
Unit Manager
Allstate Insurance Co
Lincoln , NE
2000.07 - 2015.02
- Consolidated P&C Licensing from 14 Regions into one Center of Excellence (COE)
- Oversaw the launch of a new licensing platform while ensuring no disruption to our customers
- Acted as liaison between compliance, legal, technology, and business partners
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Hired exceptional candidates and led staff to maximize productivity and eliminate process lags.
- Oversaw office operations for organization by processing vital documentation, obtaining insurance verification and authorization for services.
- Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones and tailor products to individual markets.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Licensing Analyst
Allstate Insurance Co
Lincoln , NE
1994.08 - 2000.06
- Represented Licensing on projects
- Coordinated regulatory changes for department
- Trained and wrote job aides for our division
Licensing Representative
Lincoln Benefit Life
Lincoln , NE
1988.10 - 1994.07
- Performed routine data entry or document management.
- Worked closely with applicants to determine eligibility and verify accuracy and integrity of application data.
Education
Bachelor of Science - Business Administration And Human Resources
Kearney State College
Kearney, NE05.1988
Skills
- Strategic planning
- Policies and procedures
- Staff Management
- Project Management
- Budgeting
- Operations management
- Regulatory Compliance
- Multitasking and Prioritization
Accomplishments
SILA (Securities & Licensing Association) - active member since 2001
Successfully completed the Fellow Designation through SILA in March 2019
Certification
Associate Customer Service Designation through LOMA
Timeline
Manager
Allstate Insurance Company
2015.03 - Current
Unit Manager
Allstate Insurance Co
2000.07 - 2015.02
Licensing Analyst
Allstate Insurance Co
1994.08 - 2000.06
Licensing Representative
Lincoln Benefit Life
1988.10 - 1994.07
Associate Customer Service Designation through LOMA
Bachelor of Science - Business Administration And Human Resources
Kearney State College