Summary
Overview
Work History
Education
Skills
Languages
extraordinary talents
References
Timeline
Generic

Christine Reyes

Kyle,TX

Summary

Positive and diligent professional in customer service with outstanding communication rapport in diverse cultures. Proficient in building lasting relationships with key decision makers, customers, and team members to further company and tenant goals. Ready to experience and take on new professional challenges as a Property Manager.

Overview

10
10
years of professional experience

Work History

Package Handler

FedEx Ground
09.2023 - Current
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Contributed to increased productivity by working effectively in high-pressure situations.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Supported team morale by fostering positive communication and collaboration among coworkers.
  • Maximized space utilization within trucks through effective stacking and arranging of packages, minimizing shipment delays.
  • Followed safety regulations to maintain safe work environment.
  • Used hand-held scanners to accurately load to assigned trucks
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
  • Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
  • Removed jams and unblocked conveyor system to maintain flow of goods.

Furniture Refurbishing

Self-Employment
10.2013 - Current
  • Provided exceptional service by reupholstering treasured pieces with care. Returned in timely manner to satisfaction of customers.
  • Demonstrated exemplary customer service skills by patiently addressing client concerns, providing detailed explanations, and offering solutions to any issues that arose during the moving process.
  • Arranged items at destination according to customer requests and instructions.
  • Moved furniture and boxes using utility dolly and truck ramp.
  • Strapped items down over protective padding to secure throughout transportation.
  • Surrounded items in cling film, padded blankets, and tape to protect from damage.

Property Management Assistant

Reyna Vidaurri
11.2017 - 12.2023
  • Enhanced tenant satisfaction by promptly addressing maintenance requests and ensuring timely resolution.
  • Assisted property owner in conducting inspections to maintain property standards and address any issues immediately.
  • Prepared and maintained accurate records of tenant communication, lease agreements, and payment history for record-keeping operations.
  • Supported smooth tenant move-ins and move-outs by scheduling inspections, managing paperwork, and facilitating key exchanges.
  • Maintained positive relationships with tenants through clear communication and prompt responses to inquiries or concerns.
  • Improved property curb appeal with diligent attention to landscaping and exterior maintenance tasks.
  • Efficiently managed service request, prioritizing tasks based on urgency and resource availability.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Collected and maintained careful records of rental payments and payment dates.
  • Communicated effectively with owners, residents, and on-site associates.
  • Maximized rental income while minimizing expenses through effective planning and control.

Education

Associate of Arts - Business

University of Phoenix Online
Austin, TX

Cosmetology

Baldwin Beauty School
Austin, TX

Skills

  • Handling Escalations
  • Workflow Management
  • Complaint Resolution
  • Schedule Coordination
  • Customer-Focused
  • Deadline-Oriented
  • Relationship Building
  • Exceptional Telephone Etiquette
  • Cash Handling
  • Meticulous Attention to Detail
  • Shipping, Receiving, and Warehousing
  • Customer Service
  • Multitasking

Languages

Spanish
Native or Bilingual

extraordinary talents

Compassionate

Empathetic/Sympathetic

Doing it as if i were doing it for Jesus Christ himself


References

References available upon request.

Timeline

Package Handler

FedEx Ground
09.2023 - Current

Property Management Assistant

Reyna Vidaurri
11.2017 - 12.2023

Furniture Refurbishing

Self-Employment
10.2013 - Current

Associate of Arts - Business

University of Phoenix Online

Cosmetology

Baldwin Beauty School

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Christine Reyes