Christine Reyes
Bergenfield
Summary
Dynamic professional with a proven track record at Carenet Health, enhancing patient retention rates through exceptional customer service and engagement strategies. Skilled in cross-functional coordination and problem-solving, adept at fostering trust and collaboration. Achieved continuous program improvement by developing effective assessment tools, showcasing strong decision-making and organizational skills.
Professional caregiver skilled in creating nurturing and safe environments for children. Adept at managing daily routines, facilitating educational activities, and providing emotional support. Strong collaboration skills, ensuring seamless communication with parents and adapting to changing needs. Reliable, patient, and attentive to detail, fostering positive relationships with both children and families.
Overview
6
6
years of professional experience
Work History
Engagement Specialist
Carenet Health
03.2024 - Current
- Provided ongoing support to clients throughout their journey, fostering long-lasting partnerships built on trust and mutual understanding.
- Coordinated with other departments within the organization when necessary, fostering an environment of collaboration towards shared objectives related to customer success.
- Facilitated support groups that provided emotional comfort and practical resources for patients dealing with chronic illnesses.
- Developed assessment tools to evaluate the effectiveness of implemented engagement tactics, leading to continuous improvement efforts within the program.
- Increased patient retention rates by establishing rapport and fostering long-term relationships with clients.
Babysitter
Private Family
02.2021 - 11.2023
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Taught children to organize toys, wash hands, and share by leading by example.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
Clerk
Jewish Home @ Rockleigh
01.2019 - 09.2023
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
Education
LPN - Nursing
Lincoln Technical Institute
Paramus, NJ09-2019
High School Diploma -
Bergenfield High School
Bergenfield, NJ06-2015
Skills
- Brand awareness
- Cross-functional coordination
- Problem-solving
- Decision-making
- Customer service
- Childcare Management
- On-the-Go Babysitting
- Patient
- Organized
- Time management
- Infant care experience
- Arts and crafts
- Educational activities
- Maintaining safe environment
Timeline
Engagement Specialist
Carenet Health
03.2024 - Current
Babysitter
Private Family
02.2021 - 11.2023
Clerk
Jewish Home @ Rockleigh
01.2019 - 09.2023
LPN - Nursing
Lincoln Technical Institute
High School Diploma -
Bergenfield High School
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