Christine Rios
Edinburg,TX
Summary
Dedicated and trustworthy professional with a strong commitment to punctuality and reliability. Skilled in managing multiple tasks and collaborating with team members to achieve common goals. Adaptable and flexible in fast-paced environments, demonstrating empathy towards others. Authorized to work in the US for any employer, ensuring legal compliance.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Personal Care Attendant
Health Care Unlimited, Inc.
01.2018 - Current
- Managed bed-to-chair transfers and bed turns for patients who were bed-bound to prevent bed sores and maintain comfort levels
- Performed housekeeping duties like laundry, cleaning, and meal preparation
- Followed best practices for patient care and home regulations ensuring patient safety with zero incident reports
- Assisted patients with ADLs, including personal hygiene bathing and grooming, dressing for the day, eating, and exercise
- Monitored patient schedules including doctor appointments and medication schedules
- Monitored vitals and reported changes to nursing staff
- Engaged with patients in conversation and entertainment like talking walks earning 100% customer satisfaction
- Assisted patients with doctor appointments.
Homemaker and Mother
03.2016 - Current
- Maintained and organized rooms and communal spaces to minimize safety hazards
- Completed dusting washing laundry and vacuuming for children
- Promoted child socialization self-care and development by using child strengths to motivate
- Scheduled and accompanied children to medical appointments
- Provided care in daily living activities by dressing grooming bathing and toileting children
- Managed household expenses creating detailed and effective budgets.
Cashier/Customer Service
Khol's
08.2015 - 03.2016
- Maintained a flow of checking customers out with their purchases and giving out and taking correct change
- To avoid line build up
- Gave customers the best options for savings using their store discounts
- Encouraged customers to apply for credit lines and sign up for reward accounts
- Kept the front of the store clean and kept
- To maintain a good appearance.
Customer service/sales representative
Convergys
01.2015 - 05.2015
- Helped customer understand their billing information while maintaining proper phone and customer service etiquette
- Remained calm and courteous, even during moments of customer dissatisfaction
- Attracting potential customers by answering product and service questions, and providing information about all services offered
- Opening customer accounts by recording account information
- Resolving product or service problems, clarifying the customer's complaint, determining the problem's cause, and selecting and explaining the best solution ensure customer satisfaction.
Education
High school diploma -
Edinburg High School
Edinburg, TX06.2009
Skills
- Laundry
- Senior Care
- Cooking
- Meal Preparation
- Spanish
- Cleaning Experience
- Caregiving
- Food Preparation
- Communication skills
- Retail sales
- Time management
Certification
First Aid Certification
Timeline
Personal Care Attendant
Health Care Unlimited, Inc.
01.2018 - Current
Homemaker and Mother
03.2016 - Current
Cashier/Customer Service
Khol's
08.2015 - 03.2016
Customer service/sales representative
Convergys
01.2015 - 05.2015
High school diploma -
Edinburg High School
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