Christine Rios
Foresthill,CA
Summary
Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management. Customer-oriented Deli Clerk with 10 years of hands-on experience preparing food for customers. Versed in safely operating deli equipment and pricing and packaging food items. Genuine and welcoming individual motivated to maintain customer satisfaction and contribute to business success.
Overview
14
14
years of professional experience
Work History
Administrative Assistant
napa valley fume
Clearlake, CA
09.2020 - 06.2022
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Provided secretarial and office management support while building cooperative working relationships.
- Inventoried and ordered supplies for office.
- Responded effectively to sensitive inquiries or complaints.
- Coordinated appointments, meetings and conferences.
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
Deli Associate
Wortons Foresthill Grocery
Foresthill, CA
12.2015 - 09.2019
- Completed orders by slicing, weighing, packaging and pricing meats and cheeses.
- Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
- Stayed calm and professional in situations and resolved conflicts to customer satisfaction.
- Communicated effectively with deli counter customers to answer questions and make recommendations.
- Updated food displays, cases and other customer-facing areas to increase sales of special items.
- Maintained work areas to reduce potential for illness or injury.
- Organized ingredients and restocked supplies to prepare for busy periods.
Server Shift Leader
foresthouse lodge
Foresthill, CA
08.2010 - 05.2015
- Trained and acclimated new servers to restaurant's culture and operations.
- Created positive guest experience by listening to guest needs and recommending options to meet requests.
- Managed tables throughout dining room to execute service at highest level.
- Supervised serving staff to drive high level of hospitality and food excellence.
- Cleared dishes from tables during and after meal service to maintain clean dining area.
- Held performance reviews to identify and correct areas needing improvement.
- Provided exceptional service to high volume of daily customers.
- Interacted and engaged with patrons to promote friendly environment.
Barista Manager
stones brew
Foresthill, CA
07.2010 - 11.2014
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Greeted customers at front counter, answering questions and inputting specialty coffee orders into POS system.
- Trained new employees in operational procedures and modeled duties for front and back house positions.
- Reconciled daily sales each shift, counting register drawers and resolving discrepancies.
Deli Shift Lead
northern delights coffee shop
Hayfork, CA
01.2008 - 06.2010
- Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
- Sliced meats and cheeses and weighed deli items for customers.
- Operated slicers and other equipment according to company guidelines to minimize accidents or injuries.
- Responded to customer questions regarding product availability.
Education
GED -
Antioch High School
Antioch, CA04.2007
Skills
- Understands Grammar
- Travel Administration
- Workers' Compensation
- Professional Communication
- Records Administration
- Workflow Optimization
- Relationship Building
- Filing
- Phone Call Answering
- Sensitive Material Handling
- Safe Food Handling
- Cleaning and Sanitizing
- Customer Service
- Preparing Food Items
- ServSafe Certification
- Equipment Use
Timeline
Administrative Assistant
napa valley fume
09.2020 - 06.2022
Deli Associate
Wortons Foresthill Grocery
12.2015 - 09.2019
Server Shift Leader
foresthouse lodge
08.2010 - 05.2015
Barista Manager
stones brew
07.2010 - 11.2014
Deli Shift Lead
northern delights coffee shop
01.2008 - 06.2010
GED -
Antioch High School
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