Christine Marie Delgado
CHULA VISTA,CA
Summary
Well-qualified leader with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further organizational goals and objectives. Ready to leverage training and experience to take on new professional challenges.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Human Resources Manager, Employee Relations
Rady Children’s Hospital - San Diego
12.2007 - Current
- Responsible for management and oversight of Human Resource Partner team
- While providing support and guidance to team, ensuring consistency and effectiveness in practice and support of employee relations function within the Human Resources department.
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Maintained human resources regulatory compliance with local, state and federal laws.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
- Provided expert guidance on labor laws and regulations, mitigating legal risks for the organization.
- Processed employee claims involving performance issues and harassment.
- Enhanced employee retention by implementing effective talent management strategies and fostering a positive work environment.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Discovered and resolved complex employee issues that affected management and business decisions.
- Instructed senior leaders on appropriate employee corrective steps.
- Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes.
- Fostered positive work environment through comprehensive employee relations program.
Associate Director, Human Resources
San Diego State University
09.2004 - 06.2007
- Responsible for the overall administration of the employment and benefits department within a heavily unionized environment
- Responsible for the university’s staff classification, recruitment, employment transactions, performance evaluation and compensation programs
- Provided guidance and resolution to a variety of staff employee relation matters
- Provided campus feedback and insight for system wide contract negotiations and responded to related information requests
- Responded to grievances at the campus level before being elevated to Chancellors Office
- Addressed and resolved issues related to requests for ADA accommodation and employment discrimination complaints
- Managed department budget
- Supervised management and administrative support staff.
Director of Human Resources
Southwestern Community College District
07.2000 - 08.2004
- Responsible for the administration of the District’s Human Resources Office
- Responsibilities included administration of recruitment and selection, performance evaluations, classification and compensation for academic, classified and management personnel
- Advise on matters pertaining to human resources including the interpretation and application of human resources policies and procedures and collective bargaining agreements
- Served on District negotiation teams for collective bargaining
- Coordinated and delivered training programs and informational presentations including new employee orientation and selection committee training
- Served as Chair of Employer-Employee Relations Committee and administered assigned employee relations programs including the District’s Educational Incentive Program and Employee Recognition Programs.
Education
MBA - Human Resources
CSU, Long Beach
Long Beach, CA05.2000
Bachelor of Science - Human Resources
San Diego State University
San Diego, CA 05.1993
Skills
- HR policies and procedures
- Employee Relations
- Microsoft Office proficiency
- Training and mentoring
- Corrective Action Planning
- Human Resources Operations
- Compliance
- Legal Compliance
- Employee Onboarding
- Staff Management
- Performance Appraisal
- Employee Retention
- Training development
- Background Checks
- Policy Enforcement
- Organizational Development
- Leadership Development
- Contract Negotiation
- Labor Relations
- Labor negotiations
- Employee Engagement Strategies
- Employee Recognition Programs
- Leadership Training and Development
- Coaching and Mentoring
- Unemployment Claims
- Bargaining Agreements
- Negotiation Tactics
- Union Negotiations
Certification
- SHRM - Society for Human Resource Management certification, 2009-2022
Timeline
Human Resources Manager, Employee Relations
Rady Children’s Hospital - San Diego
12.2007 - Current
Associate Director, Human Resources
San Diego State University
09.2004 - 06.2007
Director of Human Resources
Southwestern Community College District
07.2000 - 08.2004
MBA - Human Resources
CSU, Long Beach
Bachelor of Science - Human Resources
San Diego State University
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