Christine Rodrick
Ankeny ,IA
Summary
Versatile Human Resources manager with background successfully executing diverse project tasks to meet deadlines. Highly skilled at communicating with colleagues, monitoring status and achieving key milestones. Enthusiastic problem solver and talented team player with superior planning and decision-making skills.
Overview
22
22
years of professional experience
Work History
Human Resource Manager
Wenthold Excavating LLC
05.2020 - Current
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Onboarding new employees, managed time entries in BusyBusy, Clock Shark and QuickBooks Time. Approved entries for payroll & processing payroll for Wenthold Excavting & White Oak Trucking
- Completed DOT & Davis Bacon requirements for projects - certified payroll & uploading documentation to DocExpress
- Track & maintain all rock & trucking tickets for projects. Prep monthly pay applications
- Assist estimator by pulling plans and submitting RFQ's to vendors.
- Accounts Payable/Receivable for White Oak Trucking. Billing for Time & Material for Wenthold Excavating
- Obtain oversize permits from State and County. Managed CDL Driver files & manage drug testing consortium
- Manage multiple email inboxes
Senior Provider Relations Advocate
UnitedHealthcare
01.2007 - 04.2020
- Managed HCA Medicaid claims, knowledge of claim systems River Valley Facets, COSMOS, UNET and CSP Platform. Additional experience with NDB.
Insurance Coordinator
CIC Associates
01.2007 - 12.2007
- Posted daily office charges, billed insurance companies and filed appeals to Medicare
Customer Service Rep/Provider Relations Consultant
UnitedHealthcare
01.2004 - 01.2007
- Communicated with members regarding benefits and answered claim questions. Coordinated contract mailing projects to providers. Created and maintained fee schedules.
Phase 7 Liaison
UnityPoint
01.2003 - 01.2004
- Worked with numerous insurance companies to resolve complex claim issues, specifically older unpaid accounts. Coordinated with various departments to correct problematic claims.
Education
Bachelor of Arts - Graphic Journalism
Grand View College
Des Moines, IASkills
- Root Cause Analysis
- Relationship Quality
- Benefits administration
- Project Management
- Problem Solving
- Customer Support
- Data Analysis
- Onboarding and orientation
- Payroll administration
Career Experience
- Wenthold Excavating LLC, Elkhart, IA, 01/01/20, Current, Human Resource Manager, Onboard new employees, Payroll, Davis Bacon requirements
- UnitedHealthcare, Des Moines, IA, 01/01/07, 12/31/20, Senior Provider Relations Advocate, Managed HCA Medicaid claims, Knowledge of claim systems River Valley Facets, COSMOS, UNET and CSP Platform, Additional NDB experience
- CIC Associates, Des Moines, IA, 01/01/07, 12/31/07, Insurance Coordinator, Posted daily office charges, Billed insurance companies, Filed appeals to Medicare
- UnitedHealthcare, Des Moines, IA, 01/01/04, 12/31/07, Customer Service Rep/Provider Relations Consultant, Communicated with members regarding benefits, Answered claim questions, Coordinated contract mailing projects to providers, Created and maintained fee schedules
- UnityPoint, Des Moines, IA, 01/01/03, 12/31/04, Phase 7 Liaison, Worked with numerous insurance companies to resolve complex claim issues, Coordinated with various departments to correct problematic claims
Timeline
Human Resource Manager
Wenthold Excavating LLC
05.2020 - Current
Senior Provider Relations Advocate
UnitedHealthcare
01.2007 - 04.2020
Insurance Coordinator
CIC Associates
01.2007 - 12.2007
Customer Service Rep/Provider Relations Consultant
UnitedHealthcare
01.2004 - 01.2007
Phase 7 Liaison
UnityPoint
01.2003 - 01.2004
Bachelor of Arts - Graphic Journalism
Grand View College
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