Christine Rodriguez
McIntosh,NM
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Energetic, results-oriented secretary eager to bring strong administrative skills to a fast-paced company in need of top-level support.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Receptionist
Duke City Primary Care
02.2023 - Current
- Greeted incoming visitors and patients professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with patients, and updated patient records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Handled cash transactions and payment records accurately.
- Managed multiple tasks and met time-sensitive deadlines.
- Maintained confidentiality of information regarding patients and company.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy patients.
Bookkeeper
GY6 Financial Services
01.2022 - 08.2023
- Maintained and processed invoices, deposits, and money logs.
- Completed payroll for employees and maintained detailed records of procedures.
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
- Reconciled and corrected issues with financial records.
- Identified accounting errors when cross-referencing documents and database information.
- Reported financial data and updated financial records in ledgers and journals.
- Reduced financial discrepancies through transaction monitoring and management.
- Developed and implemented procedures to improve accounting efficiency.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
Author
Chris Grams Fiction
10.2012 - 01.2022
- Maintained informative social media to help further storylines and promote future events.
- Worked on creative brand messaging, campaigns and creative brainstorming.
- Conducted over 300 hours of research on murder and psychology topics to increase knowledge.
- Managed website content which increased traffic to site by 50%.
- Organized material to research and complete writing tasks.
- Incorporated review comments and corrections into existing documentation.
Medical Secretary
Mayo Clinic Florida
06.2007 - 10.2012
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Kept information confidential and followed HIPAA guidelines to maintain patient trust.
- Organized paperwork such as charts and reports for office and patient needs.
- Maintained current and accurate medical records for patients.
- Answered phone calls and messages for 3 physicians, including the chief of medicine, scheduling appointments, and handling patient inquiries.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Supported office staff and operational requirements with administrative tasks.
- Used knowledge of medical terminology to transcribe patient information from written copy, electronic equipment, or verbal direction.
- Prioritized calls through screening process and transferred calls and recorded messages for appropriate personnel.
- Performed various administrative tasks by filing, copying and faxing documents.
- Managed office logistics by scheduling appointments and maintaining files through an electronic medical system.
Education
Bachelor of Science - Psychology
Troy University
Troy, AL10.2009
Skills
- Calendar Management
- Call Answering and Routing
- Making Appointments
- Mail Handling
- Travel Planning
- Organization Skills
- Bookkeeping Support
- Patient Appointment Management
- Critical thinking
- Problem solving skills
- Teamwork skills
- Time management skills
Certification
- CPR Certified
Timeline
Receptionist
Duke City Primary Care
02.2023 - Current
Bookkeeper
GY6 Financial Services
01.2022 - 08.2023
Author
Chris Grams Fiction
10.2012 - 01.2022
Medical Secretary
Mayo Clinic Florida
06.2007 - 10.2012
Bachelor of Science - Psychology
Troy University
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