Christine Rodriguez
Summary
Customer service professional with experience in providing reliable parking assistance. Proven skill in handling different situations with poise and professionalism. Quickly handles customer service issues, expertly parks cars and maintains safe and secure parking experience for guests.
Overview
9
9
years of professional experience
Work History
Valet
Towne Park
03.2016 - 12.2019
- Delivered guest vehicles smoothly and met diverse needs of valet customers.
- Resolved customer complaints through calm, constructive communication.
- Provided punctual, polite valet services to uphold professional standards.
- Maneuvered vehicles into designated areas to maximize parking capacity.
- Drove varied vehicles, including luxury and sports models, safely and legally.
- Built positive customer rapport for courteous, friendly and professional service.
- Located and retrieved vehicles quickly to minimize customer wait times.
- Answered guest's questions about property amenities and services.
- Inspected vehicles to verify condition ahead of customer returns.
- Monitored and documented guest traffic flow in valet lot.
- Helped guests unload and load luggage.
- Maintained cleanliness of work sites, parking spaces, and guest services stations.
- Logged and documented parked vehicle details for accurate records.
Home Health Aide
Comforcare Home Services
02.2011 - 11.2015
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Provided mobility assistance such as walking and regular exercising.
- Assisted disabled clients to support independence and well-being.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Followed nutritional plans to prepare optimal meals.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Monitored client health by performing routine pulse, temperature and blood pressure checks.
- Developed rapport to create safe and trusting environment for care.
- Administered medication as directed by physician.
- Offered patients and families emotional support and instruction in preparing healthy meals, independent living, and adaptation to disability or illness.
- Monitored changes in clients' conditions to report concerns to supervisor.
- Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
- Communicated regularly with clients' families to provide updates on health and wellbeing.
Education
High School Diploma -
Newtown Highschool
Owings Mills, MD06.2009
Skills
- Punctual and Reliable
- Team Collaboration
- Customer Service and Support
- Attention to Detail
- Clean Driving Record
- Flexible Schedule
- POS System Operations
- Standard Vehicle Operation
- Payment Processing
- Customer Service
- Directing Traffic
- Guest Assistance
- Problem-Solving
- Multitasking and Organization
- Time Management
- Guest Flow Management
- Cash Handling
- Valid Driver's License
- Loading and Unloading
- Conflict Mediation
- Customer Communication
- Vehicle Parking and Retrieval
- Safety Compliance
- Professional appearance
- Organizational skills
- Reliability and punctuality
- Stress tolerance
- Familiarity with local area
- Multitasking proficiency
- Team player mentality
- Positive attitude
- Physical fitness
- Ability to follow directions
- Patience and composure
- Efficient work ethic
- Quick decision-making
- Cash handling experience
- Adaptability and flexibility
- Time management abilities
- Active listening
- Problem-solving capabilities
- Strong communication skills
- Client Service
- Guest Service
- Documentation
- Safe Driving
- Conflict Management
- Emergency Protocols
Timeline
Valet
Towne Park
03.2016 - 12.2019
Home Health Aide
Comforcare Home Services
02.2011 - 11.2015
High School Diploma -
Newtown Highschool
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