Christine Romeo
Keyport,NJ
Summary
Experienced project management professional with strong focus on team collaboration and achieving results. Skilled in strategic planning, risk management, and stakeholder communication. Known for reliability and adaptability in dynamic environments. Prepared to drive impactful outcomes and lead projects to success. Excellent interpersonal skills allow for strong relationships to be built on trust and communication. Energetic self-starter with high level of initiative; a goal-oriented team player who consistently takes the lead when necessary. Strong business acumen has allowed for the ability to excel in a variety of situations which required organizational expertise along with attention to detail. Proven ability to communicate with others as well as work well with individuals at all levels within an organization.
Overview
9
9
years of professional experience
Work History
Senior Project Manager
Eversana
06.2022 - Current
- Maintained schedules to meet key milestones at every project phase.
- Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
- Presented regular status reports to executive leadership, providing insights into progress made toward achieving key milestones.
- Mentored junior project managers and team members to enhance their skills and career growth.
- Established effective communication channels with stakeholders to ensure transparency and alignment of expectations.
- Led cross-functional teams for successful project delivery within scope, schedule, and budget constraints.
- Partnered with project team members to identify and quickly address problems.
- Adapted quickly to unexpected challenges or obstacles encountered during project execution, devising creative solutions without compromising objectives.
Senior Program Coordinator
MedForce
06.2019 - 07.2022
- Enhanced team productivity by providing ongoing training and support to staff members.
- Created detailed reports that highlighted program achievements, challenges, and areas for improvement for senior leadership review.
- Implemented innovative solutions that addressed program challenges while maintaining a high level of quality control.
- Negotiated contracts with vendors, securing favorable terms for the organization.
- Managed multiple projects simultaneously, prioritizing tasks and meeting tight deadlines.
- Increased overall program success through continuous monitoring, evaluation, and improvement efforts.
- Ensured compliance with all relevant regulations by diligently reviewing documentation and staying informed about industry changes.
Customer Service Representative Supervisor
Fulton Bank of New Jersey
05.2016 - 06.2019
- Resolved escalated customer service inquiries and complaints to maintain satisfaction.
- Coached and mentored service representatives to deliver polite, professional customer interactions.
- Built positive rapport and relationships for high levels of customer satisfaction.
- Enhanced customer satisfaction by efficiently addressing and resolving concerns.
- Managed high call volume while maintaining exceptional quality standards in line with company expectations.
Education
Brookdale Community College
Lincroft, NJSkills
- Project planning
- Scope management
- Client relationship management
- Written communication
- Decision-making
- Organizational skills
- Cross-functional communication
- Training and mentoring
- Requirements gathering
- Critical thinking
- Problem-solving
Timeline
Senior Project Manager
Eversana
06.2022 - Current
Senior Program Coordinator
MedForce
06.2019 - 07.2022
Customer Service Representative Supervisor
Fulton Bank of New Jersey
05.2016 - 06.2019
Brookdale Community College
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