Christine Rosas

MANAGING STAFF OF FOUR MEMBERS, MAKING SURE WE KEEP A GOOD CUSTOMER SERVICES, MAKING WEEKLY SCHEDULES, MAKE SURE PAPERWORK IS ALL UP TO DATE, ANSWERING PHONES, PLANNING EVENTS FOR CUSTOMERS,

• Implemented quality control measures to enhance service standards and consistency.
• Resolved customer complaints promptly, fostering positive experiences.
• Collaborated with vendors to negotiate supply contracts and optimize costs.
• Analyzed operational workflows to identify areas for process improvement and efficiency gains.
• Team scheduling
• making events

• Managed daily operations to ensure efficient service delivery and customer satisfaction.
• Trained team members on operational procedures and customer engagement techniques.
• Oversaw inventory management to maintain optimal stock levels and reduce waste.
• Developed staff schedules to align with peak business hours and improve productivity.

• Greeted and assisted clients, providing exceptional customer service in a fast-paced environment.
• Managed appointment scheduling and maintained organized reception area to enhance workflow efficiency.
• Answered incoming calls, directing inquiries to appropriate departments while ensuring prompt responses.
• Utilized electronic health record systems for patient check-ins and data entry, ensuring accuracy and confidentiality.

• Coordinated bus schedules and routes to optimize operational efficiency.
• Monitored real-time traffic conditions to ensure timely departures and arrivals.
• Communicated effectively with drivers to address route changes and passenger needs.
• Managed logistical challenges by implementing contingency plans during service disruptions.