Christine Rowlen
Starkville,MS
Summary
Dynamic and results-driven professional with a proven track record at Chicken Salad Chick, excelling in customer service and team collaboration. Recognized for exceptional problem-solving skills and attention to detail, I effectively managed operations and trained staff, enhancing overall efficiency and guest satisfaction in fast-paced environments.
Overview
2022
2022
years of professional experience
Work History
Lead Prep
Chicken Salad Chick
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
Server/Salad Cook
Newks
- Provided exceptional customer service by anticipating guest needs and addressing inquiries promptly.
- Managed order accuracy and ensured timely delivery to enhance dining experience.
- Collaborated with kitchen staff to ensure seamless service flow during peak hours.
- Trained new servers on menu items, service standards, and operational procedures.
- Maintained cleanliness and organization of dining area to meet health regulations.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
General Manager
Pita Pit
07.2020 - 07.2021
- Supervised daily activities to uphold quality standards.
- Managed staff training programs, enhancing team performance and customer service skills.
- Developed inventory management strategies to optimize stock levels and reduce waste.
- Implemented operational improvements that increased efficiency and streamlined workflows.
- Evaluated employee performance, providing constructive feedback to support professional growth and development.
Education
Starkville High
Starkville MsHigh School Diploma -
Cairo Amercian College
Cairo Egypt American Embassy School
New Delhi IndiaSkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Excellent communication
- Critical thinking
- Organizational skills
- Calm under pressure
- Active listening
- Decision-making
- Problem resolution
- Verbal communication
Timeline
General Manager
Pita Pit
07.2020 - 07.2021
Lead Prep
Chicken Salad Chick
Server/Salad Cook
Newks
Starkville High
High School Diploma -
Cairo Amercian College
American Embassy School