Christine Royal
Denton,TX
Summary
Seasoned Center Director with a rich background in managing operations, staff development, and strategic planning. Possess strong leadership skills, adept at fostering a team-oriented environment that promotes productivity and efficiency. Instrumental in initiating programs and implementing new strategies to enhance center performance. Strong advocate for staff engagement and client satisfaction, consistently striving for excellence in service delivery.
Overview
19
19
years of professional experience
Work History
Instacart Shopper
Self Employed Services
Denton, TX
08.2025 - Current
- Executed efficient route optimization to maximize delivery speed and minimize fuel costs.
- Conducted thorough inventory checks to ensure product availability and reduce waste.
- Managed order fulfillment by picking, packing, and staging groceries accurately and efficiently.
Center Director
Abba Women's Choice
07.2023 - 06.2025
- Scheduling appointments and keeping track in our electronic system and paper scheduling book.
- Assisting the CEO with fundraising events.
- Assisting clients with paperwork
- Managing the daily office flow.
- Keeping track of all incoming donations and updating accounts.
- Assisting the R.N with medical appointments.
- Chart auditing for medical and non-medical clients
- Ordering supplies for the office.
- Updating policy and procedure books with changes.
- Keeping track of all volunteer and staff Monthly and yearly training.
- Keeping track of all financial transactions and paying bills.
- Working in Excel, Word and Power point.
- Training new volunteers with daily office tasks and charting in computer.
- Helping In the hiring process of new Volunteers and employees.
Door Dash
Self Employed
01.2022 - 09.2023
Caregiver/Office Manager
Aging Kingdom Homecare
09.2022 - 07.2023
- Assisting the elderly with daily tasks
- Lighthouse cleaning
- Light cooking
- Laundry
- Helping CEO with daily office flow and phone calls.
- Organizing the office
- Helping with the hiring process
- Filing payments
- Checking client charts for completed application
- Scheduling for clients and Caregivers
- Filing new hire paperwork
Office Manager
ABBA Women's Choice
09.2018 - 12.2021
- Scheduling appointments and keeping track in our electronic system and paper scheduling book.
- Assisting the Executive Director with daily office tasks and helping with upcoming fundraising events.
- Assisting clients with intake paperwork
- Overseeing the daily office flow.
- Keeping track of all incoming donations and updating accounts.
- Assisting the R.N with medical appointments.
- Ordering supplies for the office.
- Updating policy and procedure book with changes.
- Keeping track of all volunteer and staff yearly training.
- Assisting the Executive Director with training classes.
- Keeping track of all financial transactions and paying bills.
- Working in Excel, Word and Power point.
- Training new volunteers with daily office task and charting in computer.
- Overseeing and making sure all clients charts are updated.
Certified Medical Assistant
MMP Cardiology
01.2016 - 01.2017
- Correctly identifying patient for their appointment.
- Rooming patients, updating patients charts with any new symptoms or concerns, making any changes to patient medication list if needed, doing EKG and patient vital signs.
- Podding with physicians staying in the room and charting as the physician is doing his exam putting in any orders for lab or testing.
- Answering calls from patient that are having symptoms and appropriately forwarding the message to the correct provider.
- Assisting with chart prep making sure that chart are complete with information for new patients, also making sure that any patient that have had testing has the correct results for the follow up appointments.
Phlebotomist II
Nordx
08.2015 - 08.2016
- Professionally draw blood from all ages with a 99.2% success rate in a busy hospital setting as well as outpatient sites.
- Sensitively use butterfly puncture, straight stick, venipuncture or capillary puncture to best fit the patient.
- Accurately complete paperwork and distribute vials in a time-sensitive manner following all required procedures.
- Read and input all requisitions and doctors orders.
- Competently answer telephone inquiries and receive lab orders from practitioners.
WOW Externship
Nordx
05.2015 - 08.2015
- Performance wellness check-up including: height, weight, blood pressure and urine tobacco screening for Maine Health Employees.
Server/Manager
Espo's Trattoria
01.2008 - 01.2015
- Greeting customer, and serving them with the goal of establishing a great experience.
- Ordering supplies for the week.
- Scheduling for the front of house.
- Helping customers out with any complaints that they might have, and fixing the situation.
- Hiring for the front of house making sure all appropriate paper work is in files.
Account Manager
Rent A Center
01.2007 - 01.2008
- Keeping track of accounts and files, taking payments.
- Accurately obtained customer information and document for files with the rental program.
- Recorded names, addresses, for delivery or pick up purposes.
- Contacted potential customers who have been through our program before.
Education
Certified Medical Assistant Program -
Northeast Technical Institute
Scarborough, MEG.E.D -
Common Wealth of Massachusetts
Skills
- Fundraising support
- Electronic scheduling
- Medical chart auditing
- Donation tracking
- Office management
- Client interaction
- Staff training
- Policy updates
- Financial oversight
- Volunteer coordination
- Effective communication
- Problem resolution
- Time management
- Data entry accuracy
- Customer service
- Program management
- Classroom supervision
- Licensing requirements
- Recordkeeping requirements
- Family relations
- Volunteer recruitment
- Fund allocation
- Performance improvement
- Process improvement
- Active listening
- Effective leader
- Team collaboration
- Human resources
- Purchasing and planning
- Business management
- Financial analysis
- Teamwork and collaboration
- Recruitment and hiring
- Problem-solving abilities
- Data management
- Adaptability
- Inventory management
- Hiring and onboarding
- Operational efficiency
- Verbal and written communication
- Staff evaluations
- Training and mentoring
- Team building
- Training and coaching
- Team development
- Facility management
- Records coordination
- Educational growth
- Space organization
- Curriculum design
- Attention to detail
- Efficient shopping
- Order accuracy
- Delivery management
- Mobile app proficiency
- Strong work ethic
- Food safety awareness
- Product picking
- Quick learner
- Accurate money handling
- Planning and organization
Volunteer Experience
Volunteer, Nigeria Medical Mission Trip, 2017, Volunteered at a Nigerian Hospital helping in the lab drawing blood and testing. As patients were getting ready for surgery. Watching in surgery, helping organize medical supplies.
Timeline
Instacart Shopper
Self Employed Services
08.2025 - Current
Center Director
Abba Women's Choice
07.2023 - 06.2025
Caregiver/Office Manager
Aging Kingdom Homecare
09.2022 - 07.2023
Door Dash
Self Employed
01.2022 - 09.2023
Office Manager
ABBA Women's Choice
09.2018 - 12.2021
Certified Medical Assistant
MMP Cardiology
01.2016 - 01.2017
Phlebotomist II
Nordx
08.2015 - 08.2016
WOW Externship
Nordx
05.2015 - 08.2015
Server/Manager
Espo's Trattoria
01.2008 - 01.2015
Account Manager
Rent A Center
01.2007 - 01.2008
Certified Medical Assistant Program -
Northeast Technical Institute
G.E.D -
Common Wealth of Massachusetts