Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Christine Ruehlicke

Houston,TX

Summary

I am a passionate and dedicated individual with a deep-rooted love for reading and a strong commitment to fostering a love for literature in young minds. I began a journey in the library field with an internship at the Houston Public Library at the age of 14, gaining invaluable experience in library operations and youth engagement. I then leveraged this foundation to become a professional online book reviewer, providing insightful critiques for unpublished books. I possess excellent customer service skills, a keen eye for detail, and a proven ability to connect with youth audiences. I am committed to creating an inclusive, welcoming, and educational environment for all library patrons, while also being proficient in computer operations and multilingual in German, Danish, and English.

Overview

6
6
years of professional experience

Work History

Canine Coach and Customer Service Representative

Dogtopia Of Houston
2023.02 - 2023.11

- Interacting and communicating effectively with dog owners, providing updates on their pets' well-being and addressing any questions or concerns.

- Supervising and monitoring the behavior of dogs in my care, ensuring their safety and comfort at all times.

- Multitasking in a fast-paced public environment, ensuring customers as well as their dogs are fully taken care of.

- Collaborated with other coaches to share best practices, techniques, and insights for overall program improvement.

- Encouraged everyone to cultivate strong work ethic by demonstrating diligence, patience, and respect for others.

Customer Service Associate

Pet Supplies Plus
2022.08 - 2023.02

- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.

- Maintained a high level of product knowledge, providing accurate information to customers.

- Answered customer telephone calls promptly to avoid on-hold wait times.

Professional Book Reviewer

Online Book Club
2020.06 - 2022.04

- Enhanced reader engagement by providing insightful and comprehensive book reviews.

- Maintained an organized review schedule, ensuring timely completion of all assigned tasks.

- Generated interest in lesser-known titles with compelling reviews that highlighted unique aspects of the work.

- Provided constructive criticism to authors, contributing valuable feedback for future projects.

- Managed workload effectively, prioritizing assignments based on publication deadlines and relevance to target audience.

- Promoted diversity in literature by reviewing books from various genres, authors, and cultures.

Unpaid Intern

Houston Public Library
2018.05 - 2018.07

- Engaged and assisted customers at the customer service desk and over the phone to provide information and locate library materials.

- Collaborated with community organizations, including schools, to promote library resources to youth.

- Ensured optimal collection management through regular shelf-reading tasks, identifying damaged materials for repair or replacement.

- Promoted literacy development by recommending age-appropriate books tailored to individual reading levels or preferences.

- Assisted customers in navigating the library website and placing book borrowing requests, improving overall user experience.

- Attended a comic convention with the Houston Public Library.

Education

Bachelor of Science - Animal Health And Behavior

Unity Environmental University
Unity, ME
05.2025

High School Diploma -

Kinder HSPVA
Houston, TX
06.2022

Skills

  • Effective Communication (oral and written)
  • Group leadership
  • Personable and friendly
  • Building Relationships
  • Youth mentor
  • Computer Operations Management (Microsoft Office)

Languages

English
Native or Bilingual
German
Native or Bilingual
Danish
Native or Bilingual

Timeline

Canine Coach and Customer Service Representative

Dogtopia Of Houston
2023.02 - 2023.11

Customer Service Associate

Pet Supplies Plus
2022.08 - 2023.02

Professional Book Reviewer

Online Book Club
2020.06 - 2022.04

Unpaid Intern

Houston Public Library
2018.05 - 2018.07

Bachelor of Science - Animal Health And Behavior

Unity Environmental University

High School Diploma -

Kinder HSPVA
Christine Ruehlicke