Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Cashier/Cook
Mara Mart
01.2023 - 04.2024
Greeting Customers with a friendly and inviting atmosphere.
Prepping and cooking chicken while maintaining food safety guidelines and temperatures.
Handling money and making change.
Use of register system.
Cashier/Cook
Mara Mart
01.2023 - 04.2024
Greeting Customers with a friendly and inviting atmosphere.
Prepping and cooking chicken while maintaining food safety guidelines and temperatures.
Handling money and making change.
Use of register system.
Homemaker
11.2019 - 01.2023
I became a stay at home mom to take care of my child and husband who was battling cancer at this time.
Emergency Medical Technician
Heartland Ambulance Service
04.2017 - 11.2019
Documented calls in reports detailing incident type and course of treatment.
Operated emergency vehicles with caution to keep patients, public and first responders safe.
Demonstrated dedication to providing quality care through continued training and education.
Developed strong rapport with other medical professionals to foster quality and efficient patient care.
Reviewed inventory levels prior to shift and restocked ambulance to prepare for service.
Conducted equipment inspections and vehicle checks in adherence with required maintenance schedules.
Evaluated patients' medical status and monitored vital signs during transit.
Asked patients questions about over-the-counter medications, prescriptions and illicit drug activity to identify side effects or signs of overdose.
Trained new hires by offering insight into job duties and assessing shift performance.
Shipping and Receiving Associate
Maximum Power Sports
02.2015 - 04.2017
Checked customer orders, labeling and documentation prior to shipment to avoid delays.
Monitored merchandise received and shipped from facility in computer system.
Identified order discrepancies and damaged items and notified supervisor.
Utility Clerk
Bunker Hill Utilities
01.2010 - 04.2015
Communicated with customers and employees to answer questions or explain information.
Improved client satisfaction using quality service tactics.
Received and distributed incoming mail, messages and packages to appropriate individuals.
Created, updated and maintained detailed documents, charts and spreadsheets to sort company information.
Performed data entry and record keeping tasks to track company correspondence and updates.
Directed clients and guests to correct departments, rooms and staff members.
Contacted customers regarding account updates and potential problems.
Processed accounts payable and accounts receivable updates to maintain current financial records.
Executive Assistant, Founder & Chair at MARA GROUP / MARA PHONES / NINE REALTYExecutive Assistant, Founder & Chair at MARA GROUP / MARA PHONES / NINE REALTY