Internationally Experienced Professional with a Background in Event Planning, Administration, and Customer Service. Skilled at Managing Relationships, Implementing Process Improvements, and Working Within Different Organizations.
Overview
8
8
years of professional experience
Work History
Teacher
Summit Academy
01.2023 - 05.2024
Work with people with autism, ADHD, disorder to help them develop skills and independence
Plan the whole schedule of the day and meeting with parents
Parent's Presentation for the school, professional organized
Wedding and fashion photographer
Wtl photography
10.2021 - 10.2023
Provided consultations with clients to discuss contract expectations
Coordinated company engagement and wedding shoot schedule
Managed customer satisfaction throughout the wedding process
Worked to maintain positive client relationships increasing client referrals
Secretary to Daniel Hartmann
Goldfinger Monitors
08.2019 - 08.2021
Interacted with senior level management both internally and with business partners
Resolved a wide variety of situations and conflicts involving the clerical and administrative functions of the office
Held responsibility for special projects as assigned by executive leadership
Maintained strict confidentiality of all records and data received and produced
Answered telephones, handled inquiries, and directed callers to proper personnel
Handled email correspondence within professionalism and timeliness
Behavior Technician
TCIHK
01.2016 - 01.2019
Spend workday treating patients by helping them implement healthier thought process and behavior patterns
Providing direct care to client in one on one
Collecting and recording data on patient behavior
Collaborating, communicating and assisting with the training of clients, parents and staff
Education
Bachelor of Arts (Hons) - Business Enterprise
University College Birmingham
Birmingham, England
01.2021
Level 5 - High National Diploma - Business
Pearson
01.2019
Skills
Interpersonal Skills
Relationship Building
Liaising
Customer Service
Need Identification
Administrative Support
Organization
UK Education Practices
Process Improvements
Sales Cycles
Issue Resolution
Relationship Management
Leadership
Languages
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Timeline
Teacher
Summit Academy
01.2023 - 05.2024
Wedding and fashion photographer
Wtl photography
10.2021 - 10.2023
Secretary to Daniel Hartmann
Goldfinger Monitors
08.2019 - 08.2021
Behavior Technician
TCIHK
01.2016 - 01.2019
Bachelor of Arts (Hons) - Business Enterprise
University College Birmingham
Level 5 - High National Diploma - Business
Pearson
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