Highly organized professional with a proven track record in coordinating complex tasks and ensuring seamless operations. Adept at managing schedules, resources, and stakeholders to achieve project goals effectively. Renowned for fostering teamwork and adapting to dynamic environments, making significant contributions to organizational success.
Overview
8
8
years of professional experience
Work History
Lead Coordinator, Owner & Wedding Officiant
Christine Schaffer Ordained Minister D.B.A Sincerely Schaffer
07.2020 - Current
Founded and currently operate a wedding coordination and officiant business, demonstrating entrepreneurial vision, strategic planning, and exceptional organizational skills
Have delivered services to over 23 officiant clients since inception and managed event coordination for 6 clients
Conduct consultations both in person and remotely, accommodating client preferences and schedules while maintaining communication and rapport
Direct day-of logistics, including problem resolution, vendor coordination, and execution of events
Build and maintain strong relationships with clients and vendors, fostering trust and generating repeat business and referrals
Create and officiate personalized ceremonies, blending creativity and sensitivity to reflect each unique vision
Leverage marketing, networking, and customer service skills to grow a loyal client base
Compliance & Regulations Client Manager
Widelity, Inc.
10.2021 - 11.2024
Managed relationships and served as the primary point of contact for three clients, overseeing projects with a budget exceeding $29 million
Supported up to eight clients simultaneously, providing consistent leadership and project management
Coordinated communication between clients and internal teams, ensuring seamless project flow
Delivered regular updates on project status, goals, deadlines, and changes via varied modalities
Assisted clients in filing federal reports and ensured accuracy in project documentation
Managed and updated client information across multiple internal platforms
Contributed to the development and maintenance of internal processes and played a key role in developing company wide process education
Actively participated in new team member onboarding
Maintained detailed records of all client interactions, ensuring accuracy in reporting and facilitating clear communication across teams
Researched client-specific criteria to coordinate invoice categories
Determined if supporting evidence was required to justify or further clarify project reimbursement costs within federal programs
Reviewed and inputted batch data for federal projects
Formulated and manipulated spreadsheets to complete audits
Senior Admission Counselor III / Admission Team Lead
Southern New Hampshire University
08.2016 - 10.2021
As a team lead, exceeded goals and objectives including, but not limited to: daily activity, schedule adherence, performance metrics, workflow management, service and support, compliance, and knowledge
High-touch liaison to potential students via email and phone, to support and engage them throughout the entirety of the admission process
Managed the pipeline progression of 70-150 students working toward a new academic term every eight weeks independently
Innovative thinker who strategically prepared communication plans
Led a team of 11 people by serving as an informational resource to assist with technical questions, identifying performance gaps on an individual and team basis, and implementing coaching and training plans
Created DEI education modules to enhance competency for student-facing staff members in the department
Education
Google Project Management Certificate -
Coursera
04-2025
Master of Business Administration -
Southern New Hampshire University
Manchester, NH
01.2020
Bachelor of Science - Public Health, Community Health