Christine Scheetz-Augulis
Rocklin,CA
Summary
Highly motivated customer centric professional with 25+ years' experience increasing efficiency, productivity, and revenue while effectively managing projects of all sizes. With a keen eye for detail and a disciplined approach to execution, excels at driving projects through to completion based on milestones and excellent communication.
Overview
27
27
years of professional experience
Work History
Associate Governmental Program Analyst
State Of California
2022.05 - Current
- Analyzes complex issues and data and develops and prepares monitoring designs, monitoring guidelines, and data collection instruments for monitoring California's grant recipients.
- Manages multiple complex projects simultaneously.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Coordinates cross collaboration among departments and communicates guidance directly to grant recipients.
- Researches and develops findings and identifies problems or deficiencies, their causes, and their effects, as well as develops alternatives and recommendations for problem-solving.
- Ensures that grant recipients have established and maintained systems of internal, administrative, and accounting controls in accordance with governmental accounting standards.
- Prepares reports detailing findings of program studies.
Owner
Me + My T's
2013.04 - 2021.03
- Optimized e-commerce fulfillment strategy to minimize costs while maximizing profits and customer satisfaction.
- Oversaw all aspects of the retail e-commerce supply chain, inventory management, order processing, shipping, and event logistics.
- Leveraged Google Analytics and AB testing to monitor effectiveness of online marketing strategies, website content and user experience.
- Streamlined communication channels for improved efficiency in handling customer concerns.
- Developed, prepared, processed, and distributed various procurement documents, including but not limited to purchase orders, estimates, and standard agreements.
- Managed day-to-day business operations.
- Applied performance data to evaluate and improve operations, target current business conditions, and forecast needs.
- Boosted customer retention rates by providing exceptional service and building rapport with clients.
- Demonstrated understanding of web technologies, browsers, analytics, reporting and content management systems and processes.
- Managed administrative logistics of events planning, event booking, and event promotions.
Pastoral Assistant and Confirmation
Archdiocese Of San Francisco
2012.08 - 2017.10
- Defined project and company vision, strategies, and tactics which contributed to a 30% increase in financial contributions and 35% increase in membership over 3 years.
- Created and managed the Wordpress website, SEO, logo creation, social media and other branding materials to better target new members and retain existing ones.
- Managed over 50 volunteers.
- Developed effective strategies for managing challenging situations, resulting in positive outcomes for both customers and the organization.
- Perform project tracking through clear and concise status reports and time management reports; proactively identify potential issues and track project member progress against commitments.
- Launched new ministries based on analytical data.
- Coordinated the Youth Ministry Program.
- Assisted with fundraising activities.
- Developed and implemented educational programs for youth.
Senior Buyer
Glen Raven
1999.01 - 2002.03
- Collaborated with cross-functional teams, including marketing, sales, and customer service, to align e-commerce strategies with overall business objectives.
- Managed a $15 million OTB.
- Analyzed sales, managed trade shows, performed media buys and created PR strategies.
- Managed and developed five assistant and two associate buyers ensuring optimal performance and compliance with company goals and objectives.
- Communicated with vendors regarding inventory needs and negotiated prices to maintain profit margins.
- Employed expert inventory management and oversight skills to formulate business metrics and meet corporate goals.
- Negotiated policies and contracts with vendors to achieve optimal pricing and consistent availability.
Buyer
J. Crew
1996.12 - 1999.01
- Managed 44 suppliers, 5,000+ SKUS and $10.3 million in OTB that included managing products through their life cycle from creation to disposition, vendor management and negotiations including minimum purchase quantities, rebates and costs.
- Collaborate with the marketing team to create and execute effective digital marketing campaigns, including email marketing, social media promotions, and SEO optimization.
- Sourced garments and supervised the production and preproduction approval processes.
- Oversaw and streamlined daily operations of purchasing department to maximize productivity and revenue.
Education
Bachelor of Arts Business - Administration
Montclair State University
Montclair, NJ1991
Skills
- Project Management
- Customer Relationship Management
- Account Management
- Financial Forecasting
- Customer Needs Assessment
- Procurement and Purchasing
- Business Development
- Windows MS Office
- TeamMate
Timeline
Associate Governmental Program Analyst
State Of California
2022.05 - Current
Owner
Me + My T's
2013.04 - 2021.03
Pastoral Assistant and Confirmation
Archdiocese Of San Francisco
2012.08 - 2017.10
Senior Buyer
Glen Raven
1999.01 - 2002.03
Buyer
J. Crew
1996.12 - 1999.01
Bachelor of Arts Business - Administration
Montclair State University
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