Agresso - Accounting software
Christine Scott
601 Sunrise Court Plattsmouth,NE
Summary
Organized, dedicated and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
25
25
years of professional experience
Work History
Accounting Billing Coordinator
CTM Travel NA (fka Travel And Transport Inc)
11.2018 - Current
- Assisted with billing inquiries and provided timely responses to customers and clients.
- Optimized billing processes by implementing efficient invoicing and payment tracking systems.
- Produced and e-mailed monthly statements to customers and assisted with related requests for information and clarification.
- Collaborated with customers to resolve disputes.
- Facilitated smooth transitions during organizational changes by working with team members on billing procedures and best practices.
- Set up effective invoicing procedures alongside accounting staff to maximize effectiveness of billing operations.
- Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered in the company general ledger accounts.
- Reviewed and reconciled customer accounts.
- Coordinated with clients to resolve outstanding balances, and formulate payment options.
- Streamlined workflow for faster invoice processing.
- Generated monthly billing and posting reports for management review.
- Answered telephone and in person inquiries with friendly demeanor and full knowledge of processes.
- Generated monthly invoices for customers in multiple formats.
- Utilized various software programs to process customer invoices and record payments.
- Worked with other departments and account management teams to ensure proper billing information.
- Researched accounts for auditor requests.
- Provided excellent customer service, developing and maintaining client relationships.
- Used data entry skills to accurately enter documents and invoices into the system and general ledger.
- Prepared and submitted monthly billing reports to management for financial overview.
- Maintained strict confidentiality when handling sensitive client information, adhering to privacy guidelines as required in specific industries.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Self-motivated, with strong sense of personal responsibility.
- Paid attention to detail while completing assignments.
- Worked well in team setting, providing support and guidance.
- Resolved problems, improved operations and provided exceptional service.
- Passionate about learning and committed to continual improvement.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Accounts Payable Supervisor
Travel And Transport Inc. (now CTM Travel NA)
08.2008 - 11.2018
- Reduced payment errors by closely monitoring and reconciling vendor statements.
- Trained new hires to educate on process flow and procedures.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Identified areas for improvement in existing processes, leading to increased productivity and reduced costs within the accounts payable department.
- Interceded between employees during arguments and diffused tense situations.
- Troubleshot and resolved issues pertaining to vendor disputes, discrepancies or delays in a timely manner.
- Oversaw monthly accounting close process for accurate reporting of financial information.
- Maintained records of all financial transactions within the accounts payable department.
- Coordinated with auditors during annual audits, providing necessary information.
- Participated in software implementation projects designed to help automate Accounts Payable department.
- Developed relationships with vendors, resulting in improved communication and negotiation on payments.
- Researched all invoices that were past due.
- Completed month-end closings with journal entries and reconciling accounts.
- Tracked expenditures and prepared reports for records and management review.
- Interacted with corporate vendors, upper management and peers.
- Resolved issues through listening and open-ended questioning, escalating major problems to managers.
- Developed and maintained working relationships.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Passionate about learning and continual improvement.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
- Identified issues, analyzed information and provided solutions to problems.
- Gained extensive knowledge in data entry, analysis and reporting.
Account Payable Clerk
Travel And Transport Inc. (now CTM Travel NA)
06.2006 - 08.2008
- Maintained account accuracy by reviewing and reconciling checks monthly.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Reduced late payment penalties by closely monitoring due dates and managing timely payments.
- Monitored accuracy in expense reporting by thoroughly reviewing submitted claims and verifying supporting documentation.
- Studied past records to detect duplicate statements and fraud, avoiding penalties for non-compliance.
- Stored office and client records on secured server to prevent data losses.
- Assisted in software migration projects, contributing to seamless transitions for Accounts Payable operations.
- Effectively communicated with clients about payment needs and kept updated ledgers.
- Entered figures using 10-key to compute data quickly.
- Supported management by processing invoices and documents with consistent on-time delivery.
- Aided audit preparation efforts by maintaining organized records and promptly addressing auditor inquiries.
- Maintained high level of data integrity by consistently updating vendor information in the system accurately.
- Demonstrated adaptability during peak workload periods while maintaining high-quality results and meeting deadlines.
- Reviewed employee expense reports against company policies, safeguarding corporate funds from misuse.
- Strengthened communication skills through regular interactions with others.
- Strong organizational and communication skills.
- Developed and maintained working relationships.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Gained extensive knowledge in data entry, analysis and reporting.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Skilled at working independently and collaboratively in a team environment.
ARC (Airline Reporting) Clerk
Travel And Transport Inc. (now CTM Travel NA)
07.1999 - 06.2006
- Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
- Answered and managed incoming and outgoing calls from management and customers.
- Reduced errors by carefully inputting information into computer systems with attention to detail.
- Input data into spreadsheets and databases.
- Compiled and analyzed airline ticketing data to produce reports.
- Excellent communication skills.
- Identified issues, and provided solutions to problems.
- Passionate about learning and committed to continual improvement.
- Assisted with day-to-day operations, working productively with all team members.
- Paid attention to detail while completing requested tasks.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Worked well in a team setting.
- Strengthened communication skills through regular interactions with others.
- Gained extensive knowledge in data entry, analysis and reporting.
Education
High School Diploma -
Plattsmouth High School
Plattsmouth, NE05.1998
Skills
- Deadline-oriented
- Audit Support
- Customer Service
- Customer Engagement
- Account Reconciliation
- Invoice Processing
- Billing and Invoicing
- Error Revision
- 10-Key Data Entry
- General Ledger Entries
- Team Collaboration
- Research and due diligence
Software
AS/400 - Mocha
Microsoft Office
TRAMS for Travel
Automations - Credit card reconciliation
Concur Solutions
SalesForce
Timeline
Accounting Billing Coordinator
CTM Travel NA (fka Travel And Transport Inc)
11.2018 - Current
Accounts Payable Supervisor
Travel And Transport Inc. (now CTM Travel NA)
08.2008 - 11.2018
Account Payable Clerk
Travel And Transport Inc. (now CTM Travel NA)
06.2006 - 08.2008
ARC (Airline Reporting) Clerk
Travel And Transport Inc. (now CTM Travel NA)
07.1999 - 06.2006
High School Diploma -
Plattsmouth High School
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