Christine Seagrave

• IdeaL Consumer Events
• Highly visible, trusted, consumer-facing brand educator that represents several different brands at public events
• Interacts with customers, collects, prepares and creates reports filed online.

• This business was founded to a serve the needs of businesses development and accounting support that can result in savings and market longevity in the for-profit and not-for-profit business sectors
• ABS designs and implements customized projects that involve the use of best business practices and strategic changes to promote continuous improvement in financial management, allowing for business substantiality
• After an organization lost its not-for profit status, ABS was able to help leaders reinstate it so that tax-free donations could collected, and the business could remain viable
• ABS helped another not-for-profit organization structure a self-financed business loan to pay for a $30,000 capital expense, which resulted in saving money on interest and gave the organization flexibility to miss a payment without penalty.

Role Responsibilities

• Directed major client engagements and monitored asset managements
• Sourced, vetted and managed vendors needed to accomplish project goals.
• Maintained open communication by presenting regular updates on project status to customers.
• Designed new projects with timelines, budgets and scope of work plans.
• Adhered to budget requirements with excellent planning and consistent expense monitoring.

• Assisted in the creation of databases to order metal powder with the quality control manager
• This system helped ensure successful definition and execution of large, cross-functional improvement initiatives tied to annual strategic priorities at the Webster-Hoff Corporation
• Facilitated active collaboration in front-end analysis and planning with site leadership to support defined strategic operations plans
• Promoted “best practices” in all areas of responsibility
• Participated actively in the safety team, adhered to OSHA, EPA, HIPPA and other legal regulations
• Educated, engaged, and empowered future leaders by creating and facilitating strategic data implementation projects, employee training and development programs
• Supported departments in business initiative and projects, screened potential employees, and coordinated file management and inbound communication to the organization.

• Various Positions, Hospitality, Food and Beverage Sales, Accounting, Customer Service, Hotel Administration
• Developed and actualized customer service initiatives to decrease wait times.
• Collaborated with store management and program leadership to suggest actionable improvements and corrective action plans.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
• Collected customer feedback and made process changes to exceed customer satisfaction goals.
• Improved customer satisfaction ratings by addressing issues and fostering timely resolution.

• 4.5 Years of Active Service
• Supervised 24-hour police operation investigating civil disturbances on base.
• Manned base entry points to provide 24/7 force protection, reviewing identifications, searching vehicles and verifying deliveries prior to entrance to secure areas.
• Implemented project management skills to solve multi-faced problems that impacted executive leaders and enlisted soldiers.
• Streamlined operational efficiencies, implementing process improvements relating to law enforcement, fire prevention and protection, criminal investigations, physical security and military police development, health, welfare and safety.
• Oversaw 5 -12 staff members, boosted productivity and eliminated workflow downtime.
• Authored daily activity, incident and irregularity reports.
• Implemented established protocols, upholding all safety standards through project completion.