Christine Shaffer
Findlay,OH
Summary
Experienced Business Development Executive with a demonstrated history of working in IT and telecommunications. Skilled in sales, management, employee training, direct sales, and networking. Strong, self motivated business development professional focused in Business Administration, Sales and Management.
Overview
21
21
years of professional experience
Work History
IT Strategic Advisor
The AME Group
Findlay, Ohio
03.2022 - Current
- Expanded existing and new customer base through personal networking and prospecting of qualified leads
- Prospected, grew and managed pipeline of accounts within designated territory
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing
- Built relationships with customers and community to promote long term business growth.
- Provided recommendations regarding new hardware and software to keep IT infrastructure up to date
Enterprise Account Executive
Frontier Business
12.2019 - 02.2022
- Generated new contacts through networking and cold calling
- Developed creative solutions to meet individual client needs
- Achieved sales goals and service targets by cultivating and securing new customer relationships
- Built relationships with customers and community to establish long-term business growth
Business Development Executive
Solana (Healthcare Software)
06.2018 - 12.2019
- Developed, updated and maintained database of existing and potential customers in healthcare software
- Achieved and exceeded company-defined sales quotas
- Selected correct products based on customer needs, product specifications and applicable regulations
- Contributed to event marketing, sales and brand promotion
Business Account Executive
Spectrum (Time Warner)
12.2015 - 04.2018
- Leveraged CRM to collect, organize, and manage sales data and customer information
- Developed bottom-up forecasting plans for territory, addressing sales goal attainment
- Expanded existing and new customer base through personal networking and prospecting of qualified leads
- Prospected, grew and managed pipeline of accounts within designated territory
Sales Manager/Technician
Sprint
08.2010 - 11.2015
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Managed inventory control, cash control, and store opening and closing procedures
Marketing and Sales Manager
MSRPros (Automotive Marketing)
04.2006 - 08.2009
- Produced strong revenue numbers and continued promotional success with continued coaching of sales and marketing teams.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Prepared sales presentations for clients showing success and credibility of products.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement
Senior Sales/Management
Sprint Nextel
11.2004 - 04.2006
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings
- Trained and guided team members to maintain high productivity and performance metrics
- Assisted in recruiting, hiring and training of team members.
Education
Associates Degree - Business Management
Owens Community College
Findlay, OH05.2000
Skills
- Goal setting
- Professionalism
- Business analysis
- Operations management
- Relationship building
- Decision-making
- Teamwork
- Self motivation
- Customer service
- Lead generation
- Sales forecasting
- Negotiation expertise
Career Strengths
- Self Motivated, Team player
- Skilled in sales, leadership, and communication
- Experience with Salesforce, Hubspot, RMS, Buyflow, Skype Business, Microsoft Office, GoToMeeting, POS, Zoom and many more software systems
Timeline
IT Strategic Advisor
The AME Group
03.2022 - Current
Enterprise Account Executive
Frontier Business
12.2019 - 02.2022
Business Development Executive
Solana (Healthcare Software)
06.2018 - 12.2019
Business Account Executive
Spectrum (Time Warner)
12.2015 - 04.2018
Sales Manager/Technician
Sprint
08.2010 - 11.2015
Marketing and Sales Manager
MSRPros (Automotive Marketing)
04.2006 - 08.2009
Senior Sales/Management
Sprint Nextel
11.2004 - 04.2006
Associates Degree - Business Management
Owens Community College
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