Christine Shotton
Indianapolis,IN
Summary
I have over tweny years of management and customer service experience. I am dedicated to my career and have a great deal of knowledge working with people from all backgrounds and cultures. I am a leader and team builder. Well-qualified Center Director with proven skills in developing and managing high-quality childcare programs. Adept at marketing the business, developing relationships and supervising classroom operations.
Overview
23
23
years of professional experience
Work History
Center Director and District Team Lead
KinderCare Learning Center
Indianapolis
06.2014 - Current
- Manage child care facility licensed for 145 children
- Market facility in the community to gain enrollment
- Use P&L Analysis to determine budgets for upcoming quarter and year
- Responsible for all human resource actions including hiring and training
- Facility operates within the IN state licensing & Paths To Quality guidelines
- Accredited by NAEYC
- Developed and deepened relationships with center children and families.
- Maintained compliance with legal requirements and applicable guidelines.
- Created and managed plans for emergencies, security concerns, natural disasters and medical incidents.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Delegated work to staff, setting priorities and goals.
- Implemented successful business strategies to increase revenue and target new markets.
- Prepared staff work schedules and assigned team members to specific duties.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Source employment candidates using various job boards
- Facilitate hiring events and conduct interviews.
Education Director/Liaison
Options Treatment Center
Indianapolis
07.2001 - 08.2011
- Maintain and facilitate positive working relationship between Options and many public school districts
- Organize educational services for a large number of special education students
- Mentor and exercise crisis management techniques
- Create and retain necessary forms and spreadsheets
- Supervise, hire and train employees
- Adhere to privacy of records under HIPPA law
- Administrative duties
- Follow budget set for event and creatively execute event
- Receptionist for multi line phone service and greeting visitors to the facility.
Education
Early Childhood -
Ivy Tech Community College
Bachelor's in Human Services -
Vernell University
Skills
- Student assessment
- Classroom oversight
- Training and coaching
- Program Management
- Licensing Requirements
- Student and family relations
- Parent Communication
- Team Building
- Training and mentoring
Timeline
Center Director and District Team Lead
KinderCare Learning Center
06.2014 - Current
Education Director/Liaison
Options Treatment Center
07.2001 - 08.2011
Early Childhood -
Ivy Tech Community College
Bachelor's in Human Services -
Vernell University
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