Christine Simon
Peoria,AZ
Summary
Dynamic hospitality management professional recognized for exceptional productivity and efficiency in task execution. Specialized in customer service excellence, conflict resolution, and effective time management. Proven ability to foster communication and teamwork, ensuring seamless operations and memorable guest experiences in fast-paced settings. Aiming to leverage skills to enhance service quality and operational effectiveness in a progressive organization.
Overview
3
3
years of professional experience
Work History
Hostess
Valle Luna Mexican Restaurants
Phoenix, AZ
07.2022 - Current
- Coordinated bookings with staff and communicated details of large parties for timely table setups.
- Collaborated with the team to organize events of all sizes, contributing to successful event management.
- Unified diverse groups to accomplish shared goals.
- Processed reservations and provided information via telephone.
- Guided new recruits through job-related tasks.
- Consistently managed and exceeded expectations for a substantial customer base each day.
- Responded to customer questions and suggested promotions to drive revenue growth.
- Implemented tests to uncover and rectify system errors.
Team Leader
Chick-fil-A
Phoenix, AZ
03.2022 - 07.2022
- Cultivated a supportive environment enhancing team cooperation.
- Engaged in periodic briefings with high-level management to communicate performance milestones.
- Created effective strategies for resolving conflicts within the team.
- Instructed new employees on equipment use and enforced safety measures to avoid accidents.
- Supported growth by encouraging team dedication toward client satisfaction.
Education
High School Diploma -
Moon Valley High School
3625 W Cactus Rd, Phoenix, AZ 8502905-2022
Skills
- Coordinated Event Logistics
- Customer Interaction
- Sales Strategy Development
- Conflict resolution
- Customer-Oriented Phone Interaction
- Performance reporting
- Client Support
- Time management
- Detail-oriented
- Positive and professional
- Special requests handling
Timeline
Hostess
Valle Luna Mexican Restaurants
07.2022 - Current
Team Leader
Chick-fil-A
03.2022 - 07.2022
High School Diploma -
Moon Valley High School
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