Christine Smith
Foodservice Senior Management
Ypsilanti,MI
Summary
Dynamic and results-oriented Catering and Restaurant Manager with over 25 years of experience driving sales growth, improving operational efficiency, and leading high-performing teams. Successfully increased revenue by 100% to over $4.5 million at Paesano Restaurant while managing all aspects of catering, banquets, and daily operations. Expert in event planning, strategic menu development, and team leadership within fast-paced, high-volume dining environments
Overview
35
35
years of professional experience
3
3
Certifications
Work History
Assistant Manager-East Quad Dining
The University of Michigan
Ann Arbor, MI
11.2023 - Current
- Manage dining service for 2000-3000 guests per day. Manage and train staff including Afscme Employees, student employees and temporary employees. Manage some ordering, inventory and Update menus utilizing FSS system.
Catering and Banquet Director, Event Planner, Restaurant Manager
Paesano Restaurant & Wine Bar
Ann Arbor, MI
11.1997 - 08.2023
- Managed all aspects of offsite catering and on-site banquets, including sales, event planning, menu planning, marketing, coordination, rental needs, customer service, purchasing, inventory and billing. Worked with large Ann Arbor area clients including The University of Michigan, Eastern Michigan University, Washtenaw Community College, IHA, XPO Logistics and many more.
- Managed day-to-day operations and staff of the restaurant. Developed training materials. Programmed Micros POS system. Oversaw payments to vendors. Managed Wine ordering and deliveries. Managed customer service complaints and complements. Oversaw all the billing for The University of Michigan “Short Codes”. Helped the business remain open throughout pandemic, kept most of the employees and raise revenues by 100 percent to more than 4.5 million dollars.
General Manager
Cottage Ina Cafe
Ann Arbor, MI
04.1995 - 11.1997
- Managed all aspects of the high-volume full-service restaurant. Collaborated with corporate chef on menu development. Hired and trained staff. Did staff scheduling. Helped develop a wine list.
Assistant Manager
Herc’s Beef and Spirits
Ann Arbor, MI
04.1990 - 04.1995
- Managed all aspects of the busy full-service restaurant.
Education
Associate of Arts -
Washtenaw Community College
Ann Arbor, MIundefined
Eastern Michigan University
Ypsilanti, MISkills
Customer Service
Event Planning
Employee Hiring
Employee Training
Problem Solving
Menu Planning
Sales and Marketing
Profit and Loss
Certification
Serve Safe Food Safety
Section name
Education Major
Timeline
Assistant Manager-East Quad Dining
The University of Michigan
11.2023 - Current
Catering and Banquet Director, Event Planner, Restaurant Manager
Paesano Restaurant & Wine Bar
11.1997 - 08.2023
General Manager
Cottage Ina Cafe
04.1995 - 11.1997
Assistant Manager
Herc’s Beef and Spirits
04.1990 - 04.1995
undefined
Eastern Michigan University
Associate of Arts -
Washtenaw Community College