Summary
Overview
Work History
Education
Skills
Languages
Timeline
Christine Spradling

Christine Spradling

Lorain,OH

Summary

Dynamic professional with extensive experience at Speedway Gas Station, excelling in customer relationships and staff management. Proven track record in enhancing sales through effective team leadership and innovative training programs. Skilled in inventory management and task delegation, fostering a culture of continuous improvement to drive operational success.

Diligent manager with solid background in assisting store operations and supporting leadership. Proven track record in enhancing store efficiency and ensuring customer satisfaction. Demonstrated ability to manage inventory and foster team collaboration.

Overview

14
14
years of professional experience

Work History

Assistant Store Leader

Speedway Gas Station
07.2022 - Current
  • Recruited and hired talented individuals bringing depth and experience to organization.
  • Assisted with the successful launch of promotional campaigns, leading to increased sales during peak periods.
  • Actively contributed towards fostering a culture of continuous improvement, supporting the achievement of store-wide objectives.
  • Built relationships with team members to encourage willingness to address concerns and issues.
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  • Streamlined store operations by effectively scheduling staff and managing resources to meet demand.
  • Played a key role in implementing loss prevention strategies that reduced incidents of theft within the workplace.
  • Enhanced visual merchandising efforts, resulting in increased foot traffic and higher conversion rates.
  • Used advanced features of Microsoft Office to complete all necessary reports for senior management review.
  • Played an integral role in the successful execution of annual physical inventories, ensuring accuracy and efficiency in the process.
  • Mentored employees to help improve skills and enable team members to become peak performers on job.
  • Served as floating manager-on-duty, MOD, to cover shift shortage.
  • Increased customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Delegated daily tasks, addressed employee questions and resolved scheduling issues.
  • Worked with customer service representatives to handle escalated customer issues.
  • Supervised 20 co-workers.
  • Trained new-hires on procedures to better service customers.
  • Supervised payroll corrections for accuracy and duplications.
  • Created staff schedules, approved requested time off and updated reports.
  • Evaluated employee performance regularly in order to provide constructive feedback or recognition as appropriate.
  • Trained new team members on store policies, procedures, and sales techniques for improved performance.
  • Implemented inventory control measures to reduce shrinkage and improve store profitability.
  • Collaborated with Store Leader to develop strategies for achieving sales goals and driving revenue growth.
  • Conducted regular audits of cash handling procedures to maintain financial integrity within the store location.
  • Managed vendor relations for timely product delivery and optimal inventory levels while minimizing costs.
  • Built strong relationships with customers through active listening, understanding their needs, and offering personalized solutions.
  • Assisted with general maintenance of store to keep environment perpetually clean and presentable.
  • Supervised associates by providing direction and instruction for stocking shelves, rotating stock, and receiving deliveries.
  • Educated and trained staff to equip with knowledge about products, customer service and store policies.
  • Answered product questions and assisted customers in selection and checkout.
  • Answered questions about store policies and addressed customer concerns.
  • Supervised daily operations by directing customer service, inventory and sales operations.
  • Managed supply chain by ordering products from suppliers, negotiating prices and requiring on-time delivery.
  • Worked with store management to implement company safety programs and awareness, reducing workers' compensation costs.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Managed efficient cash register operations.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Prioritized helping customers over completing other routine tasks in store.
  • Developed strong rapport with customers and created positive impression of business.
  • Recommended complementary purchases to customers, increasing revenue.
  • Monitored customers for signs of security concerns and escalated issues to management.

Production Line Leader/Operator

Tyson Foods
11.2015 - 11.2021
  • Followed good manufacturing processes (GMPs).
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Implemented safety protocols to minimize workplace accidents, ensuring a secure environment for all team members.
  • Prioritized employee safety to reduce incidents.
  • Maintained high-quality standards by closely monitoring production line outputs and identifying areas for improvement.
  • Completed logs and reports to document detailed information on production, spoilage, and departmental maintenance needs.
  • Set up machining, performed required maintenance and made adjustments to machines.
  • Conducted regular inventory audits to maintain optimal stock levels necessary for uninterrupted production schedules.
  • Resolved conflicts among team members professionally, helping maintain a positive working atmosphere conducive to productivity enhancement efforts.
  • Supervised production staff of 50.
  • Led continuous improvement initiatives, regularly reviewing processes and procedures to identify areas of opportunity for growth.
  • Utilized lean manufacturing principles to reduce waste, optimize resources, and enhance operational efficiency.
  • Trained line workers in procedure and production work.
  • Oversaw facility cleanliness and organization in compliance with industry regulations and internal guidelines designed to uphold best practices.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Checked machines using prescribed gauges, jigs and fixtures to measure close tolerances.
  • Conducted routine inspections to check quality and compliance with established specifications.
  • Monitored and verified quality in accordance with statistical process or other control procedures.
  • Performed root cause analysis to determine quality issues and develop long-term solutions.
  • Established clear performance metrics that aligned with company objectives, enabling accurate evaluation of team success over time.
  • Operated light-duty bench and floor-type machine tools and automation equipment.
  • Enhanced production efficiency by implementing strategic line management and optimizing workflow processes.
  • Reduced downtime through proactive maintenance scheduling and regular equipment inspections.
  • Managed staff scheduling efficiently to ensure adequate coverage across all shifts while minimizing overtime expenses.
  • Streamlined communication between team members, promoting a collaborative work environment focused on achieving goals.
  • Assessed individual performance, providing constructive feedback and tailored training programs to boost productivity levels.
  • Collaborated with engineering teams in developing process improvements aimed at reducing production time without compromising quality standards.
  • Interpreted work order information and specifications to plan, schedule and complete jobs precisely.
  • Troubleshot equipment to reduce service calls and downtime.
  • Supervised ongoing daily production phases.
  • Located and resolved problems with team production and performance to maintain consistent quality levels.
  • Kept accurate and detailed records of personnel progress and productivity.
  • Collaborated with other leaders and executives to direct workflow and support operations.
  • Oversaw loading and unloading of packages in warehouse.
  • Led improvement initiatives to advance operational efficiencies and increase revenue.
  • Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
  • Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
  • Provided on-the-job training to newly hired workers and team members.
  • Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
  • Reduced equipment downtime by troubleshooting issues and performing timely repairs.
  • Consistently met or exceeded performance targets while maintaining strict adherence to health, safety, and environmental regulations.
  • Upheld quality standards through regular inspections of completed products, addressing any inconsistencies immediately.
  • Conducted preventative maintenance on equipment to reduce repair costs.
  • Conducted routine maintenance checks to prevent unexpected machinery downtime, ensuring continuous production flow.
  • Streamlined setup process for new production lines, accelerating transition between product batches.
  • Implemented new safety protocols, significantly reducing workplace accidents and promoting safer working environment.
  • Participated in quality assurance meetings, offering insights that led to improvements in product consistency.
  • Played key role in process optimization project, resulting in more efficient production line layout.
  • Maintained clean and organized work area, setting standard for workplace tidiness and efficiency.
  • Conducted comprehensive training for new operators, enhancing team skills and performance.
  • Collaborated with team members to troubleshoot and resolve machinery issues quickly, minimizing production delays.
  • Maintained organized work area by cleaning and removing hazards.
  • Enhanced operational efficiency by monitoring and adjusting production equipment for optimal performance.
  • Made sure that products were produced on time and are of good quality.
  • Met production targets and tight deadlines by collaborating closely with team members.
  • Organized and prepared workstations and materials needed for operations to maximize productivity.
  • Prepared reports and technical documentation of day-to-day production processes.
  • Investigated processing errors and malfunctions, resolving issues with minor machine repairs.
  • Assembled products according to changing daily work orders and specific customer needs.
  • Examined incoming materials and compared to documentation for accuracy and quality.
  • Calibrated machines to maintain required productivity levels and adherence to quality standards.
  • Performed general equipment maintenance and repair to minimize downtime.
  • Reviewed production schedules and streamlined processes.

Team Lead Trainer

McDonald's Fast Food Restaurant
07.2011 - 09.2015
  • Collaborated with management to identify skill gaps and create targeted training initiatives.
  • Developed comprehensive training programs for new hires, resulting in improved productivity and job satisfaction.
  • Maintained updated records regarding trainee''s progress, attendance, and feedback to enhance the effectiveness of training programs.
  • Monitored team performance metrics and adjusted training plans accordingly to maximize results.
  • Streamlined onboarding process for new team members, reducing time-to-productivity ratio.
  • Improved employee retention rates by creating a supportive environment focused on professional development opportunities.
  • Ensured clear understanding of organizational objectives and expectations from trainees through conducting orientation programs.
  • Established a mentoring program that paired experienced employees with new hires to foster continuous learning and development.
  • Revamped outdated training materials, ensuring content remained relevant and engaging for learners.
  • Evaluated individual employee progress and provided constructive feedback for improvement.
  • Provided ongoing coaching to team members, fostering a culture of continuous improvement and growth.
  • Taught new team members correct procedures for all areas of operations.
  • Trained other employees in customer service, food safety, and performance requirements.
  • Greeted customers with smile and provided friendly service to professionally handle every need.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Mentored junior employees to improve performance, food safety, and customer service.
  • Studied crew members during work shift to provide feedback and guidance in improving performance.
  • Documented training and progress on database to enable tracking history and maintain accurate records.
  • Set positive example for team members by providing high-quality, efficient service.
  • Maintained current knowledge of all team position requirements.
  • Analyzed training requirements of crew members to identify areas for improvement, bridge gap and provide resources.
  • Provided coaching and mentoring to employees.
  • Trained and mentored new personnel hired to fulfill various roles.
  • Established and maintained quality control standards.
  • Worked with vendors to customize courseware to accommodate business needs.

Education

Certificate - Real Estate

Lorain County Community College, Elyria, OH
10-2025

Certificate - Teaching

Lorain County Community College, Elyria, OH
05-2012

High School Diploma -

Clearview High School , Lorain, OH
05-2012

Skills

  • Customer relationships
  • Staff management and scheduling
  • Task delegation
  • New hire training
  • Team building and leadership
  • Employee hiring and terminations
  • Payroll management
  • Team management and developing
  • Bank and safe deposits
  • Supply ordering and inventory management
  • Store operations
  • Customer loyalty and retention

Languages

English
Full Professional

Timeline

Assistant Store Leader - Speedway Gas Station
07.2022 - Current
Production Line Leader/Operator - Tyson Foods
11.2015 - 11.2021
Team Lead Trainer - McDonald's Fast Food Restaurant
07.2011 - 09.2015
Lorain County Community College - Certificate , Real Estate
Lorain County Community College - Certificate, Teaching
Clearview High School - High School Diploma,