Christine Steele
Premium Auditor
Pomona,KS
Summary
A highly experienced premium phone/pivot auditor with 27 years experience, 24 of those years working remotely. Expertise in Workers Compensation and General Liability audits.
Operational support, achieving significant milestones with administrative leadership and strategic work planning. Excelled in data entry and fostering strong client relationships by a commitment to exceptional customer service. Proven track record in enhancing team productivity and project coordination, notably at Hope Anthem Church.
Overview
27
27
years of professional experience
Work History
Small Groups Coordinator
Hope Anthem Church
06.2021 - Current
- Enter data, generate reports, and produce tracking documents.
- Improve team productivity with consistent communication and progress updates, fostering a collaborative work environment.
- Gather and organize materials to support operations.
- Manage project timelines for successful completion, ensuring milestones are met and deadlines are adhered to.
Premium Auditor
EXL Premium Audit
09.1994 - 03.2021
- Supported management decisions with well-researched findings from detailed premium audits.
- Identified discrepancies in data entry, corrected errors, and ensured compliance with applicable laws and regulations.
- Ensured proper documentation was maintained during all phases of the audit process to support findings when necessary.
- Provided exceptional customer service by maintaining open communication lines with clients throughout the entire auditing process.
- Successfully managed large audit inventory.
Education
High School Diploma -
Augusta Senior High School
Augusta, KS05.1989
Skills
- Strong ability to work in team environment as well as being independently motivated
- Highly organized with demonstrated attention to detail and ability to meet deadlines and multi-task
- Proficient in time management; able to organize and manage multiple priorities
- Professionalism, with ability to understand yet balance sense of urgency and decisiveness with customer service relationship skills
- Excellent verbal and written communication skills
- Data Entry
- Work Planning and Prioritization
- Relationship Building
- Scheduling and calendar management
- Meeting Coordination, event planning, project assistance
- Administrative Leadership
Certification
During my years of being a Premium Auditor I would take yearly certification courses as a requirement for my job.
Timeline
Small Groups Coordinator
Hope Anthem Church
06.2021 - Current
Premium Auditor
EXL Premium Audit
09.1994 - 03.2021
High School Diploma -
Augusta Senior High School
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