Christine Steenmeijer

• Routing of Delta's flight crews while maintaining compliance with applicable Federal Air Regulations,

contractual work rules, and company processes and procedures.

• Maintaining a constant awareness of the current day operation by monitoring flight activity and

crew (Pilot and Flight Attendant) events.

• Proactively responding to and anticipating events to minimize flight delays and cancellations.

• Responsible for ensuring every flight has a crew assigned to it and Delta computer systems are

updated with accurate routing information.

• Proficiency with Delta’s Pilot Working Agreement (PWA), Flight Operations Manual (FOM) and Flight

Attendant’s Work Rules (FAWR).

• Work with multiple teams including but not limited to: Pilot Scheduling, Inflight Scheduling, Flight

Dispatch, System Operations Managers (SOM), Duty Pilot.

• Provide on the job training to new trackers while ensuring a safe and compliant operation.

• Responsible of providing crew members with accurate information about their duty limitations,

legalities or general information via phone or chat.

• Load and activate airline submitted flight schedules in the

Aris (Gate Management System, BB Client, Schedule

Builder/Loader)

• Communicate with airline representatives regarding flight

schedules

• Liaison between Delta Airlines and Other Airlines operating

in Atlanta (International and Domestic)

• Understand and apply all common use regulations

• Communicate pertinent gate information to airlines, DOA,

AATC, TSA, CBP and other parties

• Prepare monthly international flight schedule for airlines,

DOA, AATC, TSA, CBP and other parties

• Plan, organize, manage, and direct programs in the

administration and operation of Concourse E, F, and the

Airport's common use facilities and equipment

• Oversee and manage activities that ensure and enforce

compliance with federal, state, and local regulations related

to Airport operations

• Actively participate in meetings on facilities, operations,

building improvements and addressing the needs of CBP,

TSA, DOA and FIS airlines and domestic carriers

• Responsible for the oversight of the maintenance of the FIS

Facility, Plane-mates, Co-buses, the Operations and Control

Center and North Terminal Ticketing/Baggage Facility

• Inspect facilities, grounds and equipment and ensure safe

and efficient operation

• Establish work schedules and assign duties, review work for

thoroughness and coordinate work with other departments,

and subcontractors.

• Coordinate aircraft parking and gate assignments for

diversions, emergencies, and normal operation among

tenants and other Airport users

• Maintain log of significant events that occur during shift,

prepare reports and maintain records.

• Actively participate in planning committees, operational

meetings and customer service training projects

• Monitors inbound traffic through radar system within

assigned area in accordance with FAA procedures and contracted agencies