Christine Steere
Ottawa,KS
Summary
Highly accomplished seasoned professional bringing proven skills in negotiating, and developing sound business plans. Meticulous, well-organized and decisive field professional skilled at cultivating and deepening productive relationships with owners, companies and agency representatives. Ready to bring knowledge and abilities to challenging role with potential for long-term career advancement and success, managing multiple priorities with a positive attitude.
Overview
28
28
years of professional experience
Work History
Community Manager
United Point Communities @Oak Ridge Park Apartment
12.2022 - 11.2023
- Operated a mixed use community of 65 percent LIHTC and 35 percent Market Rate apartment homes.
- Managed daily activities such i.e. posted rents, made electronic bank deposit, uploaded payables.
- Monitored community activities and maintained compliance with relevant laws, regulations and codes.
- Kept all cost within the budgeted parameter for a successful NOI.
- Organized regular community events, fostering a sense of belonging among members and promoting networking opportunities.
- Established strategic partnerships with relevant organizations, expanding the reach of the community and generating new opportunities for collaboration.
- Communicated effectively with owners, residents, and onesite associates.
- Developed a comprehensive communication plan to streamline internal processes and ensure consistent messaging across platforms.
- Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
- Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
- Conducted regular inspections to identify needed improvements and maintain highest standards.
- Worked with maintenance staff to complete timely repairs and enhancements.
Community Manager-LIHTC Compliance Director
Reality Metrix @Oak Ridge Park Apartments
10.2020 - 12.2022
- Enhanced online community engagement by creating and implementing tailored content strategies.
- Managed social media channels effectively for improved brand visibility and increased audience interaction.
- Developed a comprehensive communication plan to streamline internal processes and ensure consistent messaging across platforms.
- Collaborated with cross-functional teams, optimizing marketing initiatives that supported community growth.
- Established strategic partnerships with relevant organizations, expanding the reach of the community and generating new opportunities for collaboration.
- Implemented analytics tools to track community performance, identifying areas for improvement and adjusting strategies accordingly.
- Trained new staff members on effective use of digital tools for managing communications within the community environment efficiently.
- Conducted regular inspections to identify needed improvements and maintain highest standards.
- Evaluated property conditions and recommended improvements.
Community Mg/Regional Supervisor -Compl. Director
Gold Crown Properties Inc. @ Oak Ridge Park Apart
08.1997 - 10.2020
- Managed multiple projects simultaneously, ensuring timely completion and high-quality standards, occupancy and under 2% delinquency.
- Directed training, promotions and employee motivation to minimize turnover and maximize productivity.
- Evaluated team performance regularly, providing guidance for continuous improvement and goal achievement.
- Enhanced employee productivity through regular training sessions and constructive feedback.
- Improved regional performance by implementing streamlined processes and efficient management strategies.
- Reduced operational costs by identifying areas of improvement and implementing cost-effective solutions.
Property Manager
Whitney Management & Maintenance
11.1995 - 07.1997
- Excellent negotiating skills with the ability to recognize and close qualified residents with a proven record of an 85 percent closing ratio.
- Completed all required leasing paperwork, and LIHTC compliance for approval.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Managed budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.
- Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
Education
Associate of Science, Associate of Computer Science and - Paralegal Studies
Maple Woods Community
05.1994
High School Diploma -
North Kansas City High School
North Kansas City, MO05.1984
Skills
- Maintenance Oversight and Daily Operations Management,
- Clear Communicator
- Affordable Housing Expert LIHTC, Fair Housing,
- Tenant and Eviction Laws, KTLA
- Knowledgeable in Microsoft, Excel, Google Sheets, Outlook, Onesite-Realpage
- Vendor Management, Conflict Handling, Staff Management, Team Training
- Resident Relations, Leasing and Sales, Property Tours and Inspections
- Performance Metrics, Budget Management
Timeline
Community Manager
United Point Communities @Oak Ridge Park Apartment
12.2022 - 11.2023
Community Manager-LIHTC Compliance Director
Reality Metrix @Oak Ridge Park Apartments
10.2020 - 12.2022
Community Mg/Regional Supervisor -Compl. Director
Gold Crown Properties Inc. @ Oak Ridge Park Apart
08.1997 - 10.2020
Property Manager
Whitney Management & Maintenance
11.1995 - 07.1997
Associate of Science, Associate of Computer Science and - Paralegal Studies
Maple Woods Community
High School Diploma -
North Kansas City High School
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