Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Christine Sublett

Christine Sublett

St. Petersburg,FL

Summary

With over a decade of experience in business operations and team leadership, this detail-oriented professional seeks a project management/customer relations role. The career is marked by a commitment to excellence, driving cost reductions, increasing productivity, developing and maintaining customer relationships, and achieving large-scale project success. Known for logistical acumen and exceptional problem-solving skills, thrives in environments that allow for leading teams, managing complex projects, and ensuring meticulous execution. Passionate about attention to detail and fostering strong team dynamics, well-positioned to contribute effectively and drive results in a new, challenging role. Seasoned executive support and team leader with a proven track record in enhancing business operations and logistics. Known for dependable and detail-oriented management. Successfully led multiple projects, improving proficiency, reducing costs, and driving large-scale project success. Extensive experience in executive office management, bookkeeping, accounts receivable, client retention, product development, and logistics. Adept at managing teams and projects to boost productivity and achieve organizational goals.

Overview

11
11
years of professional experience

Work History

Director of Operations

Wee Gallery, Inc.
03.2014 - Current
  • Operational Strategy: Developed and executed operational strategies to enhance efficiency, reduce costs, and elevate customer satisfaction
  • Client Relations: Cultivated and maintained client relationships to drive business growth and improve account retention
  • Customer Service: Resolved customer service issues promptly, achieving high levels of customer satisfaction
  • Marketing and Promotion: Promoted products to expand the customer base and increase market share
  • Product Development: Contributed to product design, research, and development, ensuring innovation and quality
  • Manufacturing Coordination: Organized and managed product manufacturing across international factories in China, Thailand, and India
  • Logistics and Communication: Supervised communication, logistics, and importing processes for manufactured products
  • Inventory Management: Maintained and managed inventory levels to ensure consistent stock availability
  • E-commerce Management: Operated and supervised Shopify and Amazon storefronts, including logistics and inventory management with a 3PL warehouse
  • Compliance and Safety: Oversaw compliance and product safety data for over 150 products, ensuring adherence to US and EU standards
  • Financial Management: Maintained company financial records, including bookkeeping and personnel files

Education

Bachelor of Arts - Speech-Language Pathology

Iona College, New Rochelle, NY

Skills

  • Operations Management
  • Strategic Planning and Execution
  • Quality Assurance
  • Customer Service Management
  • Inventory Management
  • Customer Retention
  • Customer Relations
  • Revenue Generation
  • Sales Strategies
  • Purchasing and Planning
  • Direct Sales
  • Product Development
  • Payroll Administration
  • Financial Management
  • Logistics
  • Workforce planning
  • Operations oversight
  • Strategic planning and execution
  • Leadership training

Affiliations

Board member, Club Masquerade

Timeline

Director of Operations - Wee Gallery, Inc.
03.2014 - Current
Iona College - Bachelor of Arts, Speech-Language Pathology
Christine Sublett