Supervised and managed a team of eight in the daily operations of the produce department, ensuring exceptional customer service.
Coordinated product ordering and inventory management to maintain stock levels
Worked closely with vendors to ensure timely deliveries
Monitored daily sales and adjusted pricing strategies to meet department financial goals and increased profitability.
Guest Service Team Leader
Target
Encinitas, CA
06.2015 - 08.2022
Engages guest to provide a quick, efficient, and sense of fun for an outstanding Guest experience.
Demonstrate and model excellent service and selling behaviors.
Monitor daily, weekly, monthly sales results and communicate to front end team members.
Ensure a coaching culture is present to provide on the spot recognition for team members as well as feedback when expectations are not met.
Leads the visual effort (maintenance, merchandising, and product placement) at the Front Lanes and Guest Service with current promotions.
Assess, recommend and retain top talent at the hourly team member level and proactively communicate staffing and scheduling needs to the HR team.
Brand Ambassador
Target
Encinitas, CA
03.2013 - 06.2015
Responsible for overall success and achievement of department goals, floor replenishment, inventory control, and stockroom management.
Personalized the guest experience through suggestive selling and providing a high level of guest service with product expertise and advanced selling skills.
Ensured all signing, including promotional, is set accurately when t he transition is completed.
Leverages in-store price markdown tools an processes to drive sales.
Apparel Team Member
Target
Encinitas, CA
10.2012 - 03.2013
Replenished stock levels as needed throughout the store using inventory management system.
Ensured that all merchandise was properly tagged with price information before displaying them for sale.
Greeted customers promptly to engage and assist with apparel needs.
Organized backroom stock areas according to company guidelines.
Office Coordinator
Sumitomo Corporation of Americas
New York, NY
05.2001 - 09.2003
Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; evaluating new office products; placing and expediting orders for supplies.
Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
Created and maintained filing systems, both paper and electronic.
Organized workloads to streamline tasks and efficiently oversee day-to-day operations under tight deadlines.
Administrative Assistant
Nagase America
New York, NY
10.1999 - 04.2001
Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
Entered data into spreadsheets using Microsoft Excel or other similar programs.
Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.