Christine Swartzfeger

• Managed daily operations for a successful small business, ensuring efficient processes and quality services.
• Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
• Promoted business via social media to generate leads and maximize brand identity.
• Enhanced company reputation by consistently delivering exceptional service quality to customers.
• Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
• Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.
• Expanded client base through targeted networking initiatives, resulting in increased sales opportunities.
• Achieved consistent growth with careful planning and execution of business development initiatives.
• Participated actively in local community events or organizations as a way to give back while expanding brand visibility and credibility.
• Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.
• Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
• Researched trends and current innovations to determine competition and develop competitive pricing points.
• Increased revenue by implementing effective marketing strategies and establishing strong customer relationships.
• Designed business plan to define concept, short-term and long-term goals and strategies.
• Launched new products or services by conducting market research, identifying opportunities, and developing targeted promotional campaigns.
• Fulfilled customer shipping needs by completing all purchase orders and customer invoices.

• Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
• Developed expert knowledge of products, enabling accurate guidance for customer purchases.
• Reviews orders prior to pick up for accuracy and purchase-by dates.
• Consistently met deadlines and quality goals for accuracy and timeliness.
• Assisted customers in selecting appropriate products based on their needs, leading to increased satisfaction and repeat business.
• Collaborated with team members to achieve daily sales goals and optimize store performance.
• Enhanced customer satisfaction by promptly addressing and resolving inquiries and issues.
• Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
• Streamlined order processing for faster delivery times and increased customer satisfaction.
• Cultivated long-term relationships with customers by providing personalized shopping experiences.
• Worked productively with customers to meet order requirements and service expectations.
• Increased repeat business by building rapport with customers through exceptional service and follow-up communications.

• Followed all relevant traffic laws and safety regulations.
• Utilized GPS and other navigation tools to plan routes and stay on schedule.
• Achieved safe driving records by consistently following traffic rules and regulations.
• Delivered goods and products to customer on time and in excellent condition.
• Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
• Maintained professional and friendly demeanor during deliveries to uphold company reputation.
• Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
• Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
• Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
• Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
• Demonstrated strong knowledge of geography and local roads for optimal route selection.
• Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
• Communicated with customers to provide delivery updates and confirm delivery locations.
• Coordinated efficient routes to avoid delays and optimize schedules.
• Provided exceptional customer service, addressing concerns and resolving issues promptly.
• Kept detailed mileage and fuel reports to track overall fuel costs.
• Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
• Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
• Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
• Obtained signatures from customers upon delivery of goods.
• Reduced fuel consumption through strategic route planning and efficient driving techniques.

• Followed all relevant traffic laws and safety regulations.
• Utilized GPS and other navigation tools to plan routes and stay on schedule.
• Achieved safe driving records by consistently following traffic rules and regulations.
• Delivered goods and products to customer on time and in excellent condition.
• Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
• Maintained professional and friendly demeanor during deliveries to uphold company reputation.
• Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
• Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
• Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
• Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
• Demonstrated strong knowledge of geography and local roads for optimal route selection.
• Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
• Communicated with customers to provide delivery updates and confirm delivery locations.
• Coordinated efficient routes to avoid delays and optimize schedules.
• Provided exceptional customer service, addressing concerns and resolving issues promptly.
• Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
• Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
• Kept detailed mileage and fuel reports to track overall fuel costs.
• Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
• Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
• Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
• Reduced fuel consumption through strategic route planning and efficient driving techniques.

• Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
• Managed time effectively to complete multiple orders within tight deadlines, maximizing productivity and earnings.
• Increased customer satisfaction by providing timely and efficient grocery shopping services.
• Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
• Loaded and unloaded orders at customer's homes or locations.
• Utilized the Instacart app proficiently for order tracking, updates, and communication with customers.
• Assisted customers with special requests by locating hard-to-find items or making appropriate substitutions.
• Demonstrated excellent problem-solving skills when addressing customer concerns or issues during the shopping process.
• Enhanced customer loyalty by consistently delivering exceptional service and maintaining a professional demeanor.
• Balanced multiple priorities effectively in fast-paced environments without compromising quality or timeliness of service.
• Consulted with customers on food selections and custom order requests.
• Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
• Developed strong working relationships with store employees, facilitating efficient navigation and item location.
• Tracked substitutions and informed customers of changes.
• Adhered to strict quality standards, carefully selecting fresh produce and checking expiration dates on perishable items.
• Fostered strong connections with repeat customers by remembering preferences, offering personalized recommendations, and exceeding expectations for service.
• Improved overall efficiency by staying up-to-date on store layouts and inventory changes through regular visits.
• Maintained high levels of accuracy in fulfilling orders, ensuring a positive customer experience.
• Navigated challenging traffic situations calmly while ensuring timely deliveries and minimizing delays.
• Handled complex transactions accurately, processing payments securely using the Instacart platform.
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
• Upheld food safety standards by properly handling perishable items and maintaining appropriate storage conditions during delivery.
• Safeguarded customer privacy by diligently following all company policies regarding personal information protection.
• Followed orders precisely for correct items, sizes and quantities.
• Safely and securely loaded items to prevent damage during transport.
• Picked and packed order items.
• Managed timely and effective replacement of damaged or missing products.
• Worked with customers to pack items according to specific desires and requirements.
• Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
• Maintained tidy and clean work areas to promote optimal productivity and safety standards.

• Delivered packages to customer doorsteps and business offices.
• Completed on-time deliveries by choosing best and most efficient routes.
• Improved customer satisfaction by ensuring timely and accurate deliveries of products.
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
• Operated vehicle safely in highly congested areas with no traffic violations.
• Completed rush deliveries on tight timetables to satisfy customer needs.
• Maintained upbeat, positive attitude in busy, customer-focused environment.
• Loaded truck and properly secured items to prevent damage for deliveries.
• Managed customer inquiries and complaints in polite and professional manner.
• Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
• Verified accuracy of all deliveries against order forms.
• Expedited deliveries to meet customer deadlines and requirements.
• Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
• Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
• Inspected and maintained delivery vehicles regularly to keep in safe working order.
• Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
• Achieved record of zero accidents through adherence to traffic laws and safety protocols.
• Reduced delivery times by optimizing route planning, demonstrating efficiency in daily operations.
• Improved delivery accuracy by diligently checking orders before departure.
• Reduced fuel consumption and costs with strategic planning and execution of delivery routes.
• Supported positive customer experience by resolving delivery issues promptly and effectively.

Coordinated team efforts for home and yard upkeep.

• Established rapport with juvenile detainees through respectful communication that fostered trust-building relationships necessary for effective rehabilitation.
• Conducted room searches for contraband items to maintain a safe environment within the facility.
• Improved facility safety by conducting thorough and consistent security checks on all living quarters and common areas.
• Worked with juvenile offenders to help in development of decision-making and problem-solving skills.
• Maintained a secure environment by utilizing de-escalation techniques during conflicts or confrontations between detainees.
• Served as a mentor for newly hired Juvenile Detention Officers providing guidance on best practices within the profession.
• Promoted positive behavior among detainees by implementing structured daily routines and encouraging adherence to facility policies.
• Assisted in the intake process for new detainees, ensuring proper documentation and orientation procedures were followed.
• Completed incident reports when disorder or violence occurs.
• Ensured timely completion of required paperwork including incident reports, progress notes, and evaluations.
• Observed and recorded mental and physical health of each juvenile offender.
• Supervised recreational activities for detainees to promote physical fitness and encourage positive social interactions.
• Enhanced communication with staff by participating in daily briefings, sharing relevant information about detainee activities, needs, and incidents.
• Prepared, processed and maintained forms, reports, logs, records, and activity journals.
• Supervised Number inmates during mealtime and recreational time.
• Established positive working relationships and maintained boundaries with resident offenders.
• Documented inmate behavior and activities in logbooks.
• Responded to emergency situations and de-escalated hostile confrontations.
• Conducted security checks of inmates and living areas.
• Investigated and responded to incidents of inmate misconduct.