Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christine TAMBA

Yale,MI

Summary

Experienced Clerk with exceptional typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision.

Overview

34
34
years of professional experience

Work History

Janitorial Specialist

Ball Equipment-Sandusky
04.2023 - Current
    • Emptied trash cans and to keep building clean and free of germs.
    • Replaced and refilled paper towel and toilet paper dispensers for users convenience.
    • Kept building spaces premises clean inside.
    • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
    • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
    • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
    • Supervised supplies in inventory and submitted reorder requests.

Owner/Operator

Thumb Area American Poolplayer Association
01.2003 - 07.2022
  • Managed day-to-day business operations.
  • Consulted with captains and players to assess needs and propose optimal solutions to their team problems.
  • Promoted business via social media to generate leads and maximize brand identity.
  • Advertised services online, social media and through traditional campaigns to target ideal consumers.
  • Designed business plan to define concept, short-term and long-term goals and strategies.
  • Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
  • Participated in business events, conferences and trade shows to promote products and network with other league operators.
  • Interacted well with customers to build connections and nurture relationships.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.
  • Handled problematic customers and maintain excellent customer service.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Managed approximately 30-50 incoming calls, emails and texts a day from players.

Manager

Nite Owl Bar
10.1989 - 08.1999
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Onboarded new employees with training and new hire documentation.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.

Education

Accounting

Charles Stewart Mott Community College
Flint, MI

Skills

    • Administrative Support
    • Customer Service
    • Business Correspondence
    • Data Entry
    • Discrepancy Research
      • Attention to Detail
      • Data Inputting
      • Bookkeeping Principles
      • Data Processing

Timeline

Janitorial Specialist

Ball Equipment-Sandusky
04.2023 - Current

Owner/Operator

Thumb Area American Poolplayer Association
01.2003 - 07.2022

Manager

Nite Owl Bar
10.1989 - 08.1999

Accounting

Charles Stewart Mott Community College

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Christine TAMBA