Christine Thomas
Bowie,MD
Summary
Results-driven professional with a proven record of optimizing operational efficiency within DC Public Schools' Office of the General Counsel (OGC). Skilled in budget development and management, adept at controlling costs and monitoring spending. Proficient in crafting clear written documents and reports. Experienced in front-line office management, scheduling appointments, and coordinating meetings. Demonstrates strong organizational and interpersonal skills. Detail-oriented and proactive in handling inquiries, developing and maintaining filing systems, and supporting legal operations. Well-versed in composing complex correspondence and editing legal documents. Excels in providing comprehensive administrative support to the OGC team.
Overview
7
7
years of professional experience
Work History
Legal Operations Analyst
District Of Columbia Public Schools
03.2020 - Current
- Developed DCPS Office of the General Counsel (OGC) operational budgets to control costs and monitor spending.
- Developed written documents and reports related to DCPS OGC operations.
- Receives telephone calls and visitors; ascertains nature of business, and directs either to a superior or to another appropriate authority for disposition.
- Schedules appointments; arranges and confirms meetings with various public and private officials and community organizations.
- Develops special forms, reports, spreadsheets, and summary reports based on programmatic needs by using various software applications and independent knowledge and judgment.
- Composes complex correspondence; prepares special reports from the source material in files; develops and maintains a complex filing system that includes confidential material; checks prepares, and assists in editing ordinances, resolutions, or orders of DCPS.
- Answers inquiries requiring interpretations of DCPS OGC policies, rules, and regulations, prepares minutes of various meetings and conferences and distributes copies as directed.
- Participates in preparing the Office of the General Counsel budget; maintains budget accounts.
- Follows up on correspondence or problems as required; researches and determines the status of enrollment verification requests and subpoenas.
- Assists FOIA (Freedom of Information Act) Officer, Deputy Chief of Legal Operations & Attorney Advisor, and General Counsel in preparing responses, reports, charts, and summaries in support of DCPS OGC budget materials, student record subpoenas and FOIA information requests relative to DC Public Schools students and legal operations.
Outreach and Marketing Coordinator
American Foreign Service Protective Association
09.2019 - Current
- Increase visibility and build awareness of the American Foreign Service Protective Association (AFSPA) and the Foreign Service Benefit Plan (FSBP)’s product portfolio within target markets by attending Open Season enrollment events, health and wellness fairs, and other Federal events.
- Demonstrate comprehensive understanding of FSBP, including other products and services offered by the American Foreign Service Protective Association (AFSPA).
- Serve as interface between Federal employees and FSBP at events and provide excellent customer service and product knowledge.
- Effectively organize and present information to member groups, retirees, and other designated parties to promote FSBP benefits and services- formal and informal.
- Encourage potential members to enroll.
- Strictly adhere to relevant regulatory and compliance guidelines.
Teacher’s Assistant
Kiddie Academy Child Development
09.2016 - 02.2020
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Oversaw 10 students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported student learning objectives through personalized and small group assistance.
- Watch for signs of emotional or developmental problems in children and bring the problems to the attention of parents.
- Keep records of children’s progress, routines, and interest.
- Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
- Documented student progress and communicated with parents to keep informed.
- Attended training classes, parent conferences and faculty meetings to stay up-to-date on student progress.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
Education
High School Diploma -
Benjamin Banneker High School
Washington, DC06.2005
Some College (No Degree) - Philosophy
Temple University
Philadelphia, PASkills
- Thorough knowledge of secretarial practices and procedures
- Thorough knowledge of business English, spelling, arithmetic, and vocabulary
- Thorough knowledge of modern office equipment, practices, and procedures
- Considerable knowledge of administrative and procedural policies and regulations about county government
- Considerable knowledge of the policies, procedures, and overall operations of the agency served
- Ability to perform highly complex secretarial duties
- Ability to make complex decisions by establishing policies and procedures
- Ability to prepare effective correspondence on complex matters and to perform complex office management tasks without referral to a supervisor
- Ability to deal effectively and courteously with public inquiries and complaints
- Ability to establish and maintain effective working relationships with county officials, other employees, and the public
- Skills in taking and transcribing oral dictation, and in the operation of standard office equipment
Professional Development
Dale Carnegie
Skills For Success/ Effective Communication & Human Resources
Completed October 2019
Enhanced self-awareness and confidence through targeted exercises, fostering a deeper understanding of personal strengths and areas for growth. Acquired advanced communication skills, optimizing interpersonal interactions and strengthening connections. Developed effective people and human relations skills, contributing to a more collaborative and harmonious work environment. Cultivated personal leadership skills, demonstrating a proactive and results-driven approach to professional challenges. Mastered stress and worry management techniques, promoting a resilient and focused mindset in high-pressure situations.
Timeline
Legal Operations Analyst
District Of Columbia Public Schools
03.2020 - Current
Outreach and Marketing Coordinator
American Foreign Service Protective Association
09.2019 - Current
Teacher’s Assistant
Kiddie Academy Child Development
09.2016 - 02.2020
High School Diploma -
Benjamin Banneker High School
Some College (No Degree) - Philosophy
Temple University
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