Successfully juggled multiple tasks and priorities in a high-pressure environment, consistently maintaining a professional demeanor and high-quality service.
Promoted teamwork among staff by coordinating tasks efficiently during peak service times, ensuring smooth operations.
Streamlined ordering process for faster service, effectively managing multiple orders simultaneously.
Managed cash transactions responsibly while maintaining complete confidentiality regarding sensitive financial information from guests.
Developed rapport with regular patrons, remembering personal preferences to deliver exceptional service experiences.
Assisted in inventory management, accurately tracking stock levels and placing orders as needed to maintain sufficient supplies.
Maintained a clean and organized dining area, ensuring the highest level of sanitation and hygiene standards were met.
Assisted with setup and breakdown of events, banquets and parties to comply with logistics.
Maintained stock levels of cups, lids, straws, and condiments throughout shift.
Opened, poured and served hot and cold beverages to customers to complement food and dining experience.
Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
Executive Assistant to the Chief Executive Officer
Treasure Coast Community Health
06.2015 - 12.2016
Organized and coordinated conferences and monthly meetings.
Created expense reports, budgets, and filing systems for management team.
Contributed to smooth business operations by planning and organizing meetings and conferences.
Executive Assistant to the Chief Executive Officer
XL Tech Group
06.1994 - 03.2011
Coordinated travel arrangements by booking airfare, hotel, and ground transportation.
Anticipated potential challenges in daily operations and devised appropriate solutions to maintain uninterrupted workflow in the executive office.
Organized and coordinated conferences and monthly meetings.
Created expense reports, budgets, and filing systems for management team.
Contributed to smooth business operations by planning and organizing meetings and conferences.
Optimized scheduling efficiency by coordinating meetings, appointments, and travel arrangements for the CEO.
Maintained confidentiality by handling sensitive information with discretion and professionalism.
Prepared meeting agendas and briefing papers for members of board of directors and executive team.
Improved team collaboration by acting as a liaison between the CEO, executive team, and staff members.
Managed complex calendar scheduling with focus on proper allocation of executive availability.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Screened calls and emails and initiated actions to respond or direct messages for managers.
Processed travel expenses and reimbursements for executive team and senior management group.
Contributed to strategic planning by providing administrative support during Board of Directors'' meetings.
Increased meeting effectiveness with detailed preparation of agendas, materials, and minutes.
Facilitated smooth operations within the executive office by overseeing daily tasks and assignments.
Conference Tradeshow Manager
National Trade Productions
08.1992 - 06.1994
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Controlled costs to keep business operating within budget and increase profits.
Event Manager
Ungermann Bass
10.1989 - 08.1992
Managed budgets and negotiated contracts with vendors, ensuring cost-effective event execution.
Streamlined event planning processes by implementing efficient project management strategies.
Implemented innovative event themes and designs to create memorable experiences for attendees.
Managed administrative logistics of events planning, event booking, and event promotions.
Increased client satisfaction by consistently delivering well-executed events within budget constraints.
Coordinated large-scale conferences for industry professionals, resulting in increased networking opportunities.
Oversaw logistics for multi-day events, including accommodations, transportation, and scheduling.
Education
High School Diploma And -
Immaculate Heart of Mary
Westchester, IL
06.1969
Skills
Flexible scheduling
Food safety
Adaptability and resilience
Order processing accuracy
Sanitation standards compliance
Allergy awareness
Guest services
Food preparation
Kitchen support
Sanitation standards
Ingredient preparation
Phone orders
Inventory
Beverage preparation
Meal prep
Timeline
Food and Beverage Assistant
The Medalist Golf Club
10.2018 - 05.2025
Executive Assistant to the Chief Executive Officer
Treasure Coast Community Health
06.2015 - 12.2016
Executive Assistant to the Chief Executive Officer