Proven Office Administrator with a track record of enhancing operational efficiency at Noorani Medical Center. Excelled in time management and administrative support, significantly improving patient scheduling and insurance verification processes. Skilled in database entry and adept at fostering positive patient interactions, demonstrating exceptional organizational and interpersonal abilities.
Overview
6
6
years of professional experience
Work History
Office Administrator
Noorani Medical Center: Nazneen Noorani, MD
03.2022 - Current
Processing vendor and office payments
Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
Track office supplies and restock low items to keep team members on-task and productive
Manage and track completion of mandatory annual training for all employees.
Schedule new patients for the facility
Developed and managed employee schedules
Conduct provider credentialing and facilitate onboarding.
Oversee the filing and management of provider and clinic licenses, ensuring compliance with regulations
Oversee the clinics Weight Loss program and patients
Write and document patient letters
Oversee and schedule maintenance contractors for both monthly and yearly building upkeep.
Handle online patient bookings
Effectively handle and calm upset patients
Insure open and efficient team communications
Insurance Verification and Hedis Specialist
Noorani Medical Center: Nazneen Noorani, MD
10.2018 - 03.2022
Ensured compliance with HIPAA regulations while managing sensitive patient information during the verification process.
Served as a HEDIS Specialist, ensuring compliance with healthcare quality measures
Assured timely verification of insurance benefits prior to patient procedures or appointments.
Updated patient records with accurate, current insurance policy information.
Made contact with insurance carriers to discuss policies and individual patient benefits.
Followed all company policies and procedures to deliver quality work.