Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
32
32
years of professional experience
Work History
Assistant to Properties Manager
Hardscuffle INC.
Louisville, KY
04.2009 - 09.2021
Greeted guests in with friendliness and professionalism.
Worked closely with manager to provide effective assistance for specific aspects of business operation.
Answered incoming calls, processed requests and relayed messages to appropriate personnel.
Assisted manager in all aspects of business operations.
Kept team efficient and on-task by maintaining well-stocked and organized supplies.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Communicated proactively with supervisors, immediately explained issues and teamed on appropriate solutions.
Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
Conducted thorough research using diverse resources to assist professional staff with routine and special project tasks.
Owner
Green Acres Childcare
Henryville, Indiana
06.1991 - 04.2009
Managed day-to-day business operations.
Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
Engaged with parents and families to build positive relationships for children to thrive.
Managed program paperwork and child records to comply with state requirements.
Monitored and observed child progress, interactions and behavior and reported findings to parents.
Created and developed lesson plans to meet students' academic needs.
Administrative Assistant
Southern Indiana Rehabilitation Center
Clarksville, IN
05.1989 - 06.1991
Sorted and distributed office mail and recorded incoming shipments for corporate records.
Transcribed phone messages and relayed to appropriate personnel.
Seamlessly interacted with colleagues to plan and complete special projects.
Managed multi-line phone system and pleasantly greeted patients.
Helped patients complete necessary medical forms and documentation.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Checked patient insurance, demographic and health history to keep information current.
Maintained current and accurate medical records for patients.
Organized paperwork such as charts and reports for office and patient needs.
Responded to correspondence from insurance companies to verify patient's coverage.
Assistant General Manager (Dual Properties) at Hilton Garden Inn and Homewood Suites San Diego Del MarAssistant General Manager (Dual Properties) at Hilton Garden Inn and Homewood Suites San Diego Del Mar