Summary
Overview
Work History
Education
Skills
Officeskills
Timeline
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Christine Tyler

Arlington,texas

Summary

Results-driven team player with extensive work experience, eager to apply skillset to support organization\'s programs, projects, and strategic goals. Equipped with strong data interpretation, financial modeling, and strategic planning skills, well-prepared for role as experienced analyst. Track record showcases collaborative approach and commitment to delivering tangible results. Thrives in dynamic environments and adaptable to changing needs. Expertise in data visualization, problem-solving, and stakeholder communication brings value through analytical mindset, teamwork abilities, and consistent performance.

Overview

19
19
years of professional experience

Work History

Transaction Monitoring/Forensic Investigation Analyst

Bank One
09.2022 - Current
  • Investigate enhanced due diligence (EDD) on high risk customers
  • Document transaction flows and enhanced due diligence findings and make an initial recommendation to close the alert or escalate for further review
  • Execute the investigative protocols for each alert and prepare a disposition narrative summarizing the investigative steps performed and the relevant facts and research performed during the review
  • After completing the investigation write up a narrative detailing the alerted and non-alerted transactions
  • Review SAR monitoring alerts and investigations to ensure adherence to regulatory guidelines

Credit Fraud AML/KYC

Fiserv
08.2019 - 09.2022
  • Completed investigative EDD Audit process for high risks customer
  • Review cases for potential fraud using internal and external systems
  • Analyzing cardholder and merchant disputes to determine is dispute valid
  • Assisted cardholders with Disputes/Fraud Resolution to determine if transactions are fraudulent or legitimate to ensure accurate processing within Regulatory guidelines
  • Collected and documented data, such investigation, or Suspicious Activity Reporting (SAR), Know Your Customer (KYC) information, and relevant transactional data
  • Provided narrative documenting findings during review of wire analysis and rationale for case determination

Operations Specialist

JPM Chase
08.2006 - 04.2019
  • Implemented inbound document processes
  • Asst
  • With payments, escrow, taxes, and insurance
  • Maintain knowledge of Commercial Banking practices and requirements to meet RESPA guideline
  • Researched problem/unidentified logs and provided solutions within SLA and closed out cases
  • Completed IED Audit process
  • Ran daily CIT reports

Education

Certified M.A. - office skills

RTG Training Center
01.2019

Business Admin -

Robinson Business College
01.1989

High School Diploma -

West Monroe High School
01.1988

Skills

  • Microsoft Office
  • Sharepoint
  • SAR Writing
  • HSSN
  • Venture
  • EMC
  • Citrix
  • Onbase
  • Identity Theft
  • Image Viewer
  • Client Central
  • Debit Factual
  • E-Report
  • VROL
  • LoanServ
  • Sagent
  • AS400
  • Sisense
  • Respa
  • Page Center X
  • Lareta Net
  • BSA/AML/OFACE
  • E-Sign
  • Docuware
  • Customer Assist
  • Lexus Nexus
  • Site X

Officeskills

  • Customer Service Skills
  • Mortgage Banking & Loan Servicing
  • Multi-tasking
  • Navigational Skills
  • SLA Management
  • Problem Solving
  • Data research and validation
  • Critical thinking
  • System analysis
  • Verbal and written communication
  • Research and analysis
  • Teamwork and collaboration
  • Data analysis
  • Documentation and reporting
  • Team Orientation
  • Microsoft office

Timeline

Transaction Monitoring/Forensic Investigation Analyst

Bank One
09.2022 - Current

Credit Fraud AML/KYC

Fiserv
08.2019 - 09.2022

Operations Specialist

JPM Chase
08.2006 - 04.2019

Business Admin -

Robinson Business College

High School Diploma -

West Monroe High School

Certified M.A. - office skills

RTG Training Center

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Christine Tyler