Christine Upton
Carnegie,PA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
29
29
years of professional experience
1
1
Certification
Work History
General Manager
Sodexo Senior Services
03.2020 - 07.2022
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized efficiency by coaching and mentoring personnel on company procedures.
- Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Reduced costs and managed delivery schedules to improve overall profitability.
- Implemented operational strategies and effectively built customer and employee loyalty.
General Manager
AVI Foodsystems
04.2011 - 02.2020
- Developed and maintained relationships with customers and suppliers through account development.
- Planning menus and production forecasting.
- Catering production and set up for business meetings
- Preparation of financial reports.
- Merchandising decision making for a new account
General Manager
Metz And Associates
08.2008 - 06.2009
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Assuring compliance with USDA school foodservice rules and regulations.
- Menu planning, food and supply purchasing and food production forecasts using USDA commodity foods.
- Assuring contract fulfillment and client satisfaction for 3 satellite sites.
- Catering school special functions.
- Food safety record keeping.
Assistant General Manager
Sodexo Senior Services
01.2000 - 08.2008
- Menu planning to meet resident needs and preferences, including mechanically altered diets.
- Coordination of special events.
- Motivated, trained and disciplined employees to maximize performance.
- Managed team schedule with eye for coverage needs and individual strengths.
- Nutrition assessments and risk charting for residents.
- Completion of MDS data and care plans.
- Completion of CQI reports and action plans for deficiencies.
- Implemented new menus in GeriMenu format.
Assistant Manager
Bob Evans Farms Restaurant
01.1998 - 01.2000
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Immediately resolved issues with patrons by employing careful listening and communication skills.
- Kept restaurant compliant with all federal, state and local hygiene and food safety regulations.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Pitched in to help host, waitstaff and bussers during exceptionally busy times such as dinner hour.
- Oversaw food preparation and monitored safety protocols.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
Public Health Nutritionist
Hawaii State Department Of Health WIC Program
02.1993 - 05.1996
- Conducting client assessments for determination of nutritional risk.
- Conducted individualized nutrition counseling.
- Developed nutrition education materials and recipe testing.
- Managed multiple nutritional educational groups to increase client nutrition knowledge.
- Supervision of clinic staff, including scheduling.
Director of Health/Nutrition
TVCCA Daycare And HeadStart Program
05.1987 - 01.1989
- PLanning menus to meet school food program requirements for 8 centers.
- Ordering and receiving all food and supplies.
- Developed training materials for center staff.
- Negotiating and preparing yearly foodservice contract for satellite sites.
- Purchasing and coordination installation and maintenance of all food service equipment.
- Preparing narrative and participation figures for yearly refunding grant.
Nutrition Specialist
Westmoreland County WIC Program
09.1985 - 04.1987
- Conducting client assessments for determination of program eligibility and nutritional risk.
- Conducted individual client education.
- Conducted exams for height, weight, and microhematocrit data collection.
- Client scheduling and WIC check issuance to comply USDA regulations.
Education
Bachelor of Science - Dietetics
Indiana University of Pennsylvania
Indiana, PA05.1983
Skills
- Accounting Techniques
- Microsoft Windows
- Supply Chain Management
- Financial Management
- Human Resources Oversight
- Microsoft Excel
- Program Optimization
- Administrative Management
- Microsoft Office
- Hiring and Onboarding
- Customer Service
- Microsoft Outlook
Certification
- ServSafe Food Protection
Timeline
General Manager
Sodexo Senior Services
03.2020 - 07.2022
General Manager
AVI Foodsystems
04.2011 - 02.2020
General Manager
Metz And Associates
08.2008 - 06.2009
Assistant General Manager
Sodexo Senior Services
01.2000 - 08.2008
Assistant Manager
Bob Evans Farms Restaurant
01.1998 - 01.2000
Public Health Nutritionist
Hawaii State Department Of Health WIC Program
02.1993 - 05.1996
Director of Health/Nutrition
TVCCA Daycare And HeadStart Program
05.1987 - 01.1989
Nutrition Specialist
Westmoreland County WIC Program
09.1985 - 04.1987
Bachelor of Science - Dietetics
Indiana University of Pennsylvania
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