Christine Varcelli
Seven Hills,OH
Summary
Accomplished Salon Owner/Manager and Project Management Executive with over 25 years of experience in customer service and a proven track record at Carlyla Management. Expert in budgeting and leadership, adept at enhancing client retention by 30% and successfully managing multiple projects. Skilled in negotiation and fostering team collaboration for achieving organizational goals.
Result-driven with forward-thinking approach centered on company success and competitive growth. Organized Project manager experienced in business and project managing for profitable operations, and achieve company and community goals.
Overview
20
20
years of professional experience
Work History
Salon Owner/Manager of Accounts and Finance
Hot Heads Cool Threads Salon
04.2005 - Current
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Consulted with customers to assess needs and propose optimal solutions.
- Maintained staff records and work schedules.
- Increased client retention by delivering exceptional customer service and maintaining a welcoming atmosphere.
Project Management Executive
Carlyla Management
01.2024 - 06.2024
- Facilitated post-project reviews to identify areas of success as well as lessons learned for future implementations.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
- Negotiated and managed third-party contracts related to project deliverables.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Established effective communication among team members for enhanced collaboration and successful project completion.
Education
High School Diploma -
Cuyahoga Heights High School
Cuyahoga Heights05.1999
Skills
- Budgeting
- Management
- Customer Service
- Mentoring
- Presentation skills
- Sales
- Leadership
- Communication skills
- Negotiation
- Organizational skills
- Analysis skills
- Time management
- Salesforce
Timeline
Project Management Executive
Carlyla Management
01.2024 - 06.2024
Salon Owner/Manager of Accounts and Finance
Hot Heads Cool Threads Salon
04.2005 - Current
High School Diploma -
Cuyahoga Heights High School
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