

Detail-oriented and results-driven Desk Assistant with over 15 years of experience in customer service, documentation management, and client relationship development. Expertise in client retention, payroll, and budget management complements a strong background in schedule coordination, sales, and marketing management. Demonstrated ability to independently manage daily workflows and prioritize tasks to consistently exceed performance metrics while working remotely. Committed to fostering customer loyalty and satisfaction through consultative techniques and a keen understanding of individual needs, supported by excellent organizational skills and a strong work ethic.