CHRISTINE VERDUZCO
Oakville,MO
Summary
Dedicated and dependable leader with a Master's in Education and extensive experience managing programs, supervising staff, and providing individualized support services. Proven ability to build relationships, lead diverse teams, and coordinate operations in dynamic and high-stakes environments. Passionate about making a difference-one person at a time.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Evaluation Specialist
United 4 Children
10.2023 - 03.2025
- - Manage data and program evaluation for coaching and educational initiatives, primarily in underfunded schools
- Mentored team members who needed skill development with data skills and writing until they were effective to manager's satisfaction
- - Conduct classroom observations and assessments; provide feedback to improve support delivery
- - Use Neon CRM for tracking, data entry, and analysis
- - Provide support and coaching based on behavioral and educational data
- Prepared detailed reports summarizing findings, trends, and recommendations for stakeholders.
- Ensured compliance with established standards and guidelines through meticulous review of evaluation reports.
Patient Service Representative
Mercy Hospital St. Louis
03.2025 - Current
- Assisted patients with appointment scheduling and inquiries to enhance overall service experience.
- Managed patient registration processes, ensuring accurate data entry and compliance with healthcare regulations.
- Coordinated communication between patients and medical staff to streamline care delivery and support needs.
- Utilized electronic health record systems for efficient tracking of patient information and appointments.
- Provided front-line support in addressing patient concerns, resulting in improved satisfaction ratings.
- Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
- Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
- Used EPIC to schedule appointments.
Educational Consultant & Business Owner
Self - Designer and Proprietor
01.2021 - 01.2023
- - Directed a small learning center focused on neurodiverse learners and individualized growth
- - Created and implemented personalized education and behavior plans
- - Managed daily operations, scheduling, and client support
International Program Director
Lutheran High School South
01.2018 - 01.2021
- - Supervised admissions and onboarding for international students, coordinating across departments and agencies
- - Acted as Principal Designated School Official (PDSO), ensuring compliance with federal guidelines and immigration law
- - Supervised staff and volunteers supporting student success and well-being
- - Promoted cross-cultural understanding and responded to crises and conflict
- Measured monthly ROI reports
Global Education Coordinator & Homestay Specialist
Legacy Partners International
01.2015 - 01.2021
- - Matched international students with host families and supported placement success
- - Mediated interpersonal issues and ensured safe, positive home environments
- - Delivered customer service, conducted check-ins, and maintained documentation
Education
No Degree - Curriculum Design
Pennsylvania State University
University Park, PABachelor of Arts - Education
Fontbonne University
St Louis, MO01.2011
Master of Arts - Education
University Missouri Saint Louis
Saint Louis, MO05-2020
Skills
- - Program & Team Management
- - Cross-Cultural & Individualized Support
- - Scheduling & Compliance
- - Data Entry & Reporting
- - Microsoft Office, Google Suite, Neon CRM, Adobe
- - Communication & Conflict Resolution
- - Person-Centered Planning
- - Behavior Observation & Evaluation
- Monitoring and evaluation
- Time management
Accomplishments
- Collaborated with team of 11 in the development of evaluation summaries.
- Documented and resolved discipline issue with a director which led to accountability and behavioral change between director and student.
Certification
- - Advanced Clinical Work Certificate: ADHD and Behavioral Disorders
- - Coursework: Educational Psychology, Children's Literature, Curriculum & Instruction
Timeline
Patient Service Representative
Mercy Hospital St. Louis
03.2025 - Current
Evaluation Specialist
United 4 Children
10.2023 - 03.2025
Educational Consultant & Business Owner
Self - Designer and Proprietor
01.2021 - 01.2023
International Program Director
Lutheran High School South
01.2018 - 01.2021
Global Education Coordinator & Homestay Specialist
Legacy Partners International
01.2015 - 01.2021
No Degree - Curriculum Design
Pennsylvania State University
Bachelor of Arts - Education
Fontbonne University
Master of Arts - Education
University Missouri Saint Louis
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