Christine Wagner
Burlington
Summary
Motivated professional with extensive experience in customer service, sales and administrative tasks. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Advanced attention to detail and organizational skills.
Overview
9
9
years of professional experience
Work History
Funding Analyst
CAL Automotive
10.2022 - Current
- Directly responsible for the detailed administrative process of retail loan and lease funding packages provided by third-party automotive dealership clients including preparing and processing documents and data entry.
- Must ensure all funding packages are complete, accurate and authentic in compliance with the company’s stringent funding requirements and guidelines.
- Communicate professionally with dealership and retail clients to investigate and/or resolve any funding issues or inconsistencies.
Sales/Customer Service Representative
Mosquito Squad
03.2022 - 10.2022
- Acted as first point of contact and set appointments for prospective clients.
- Provided superior service to customers by quickly and courteously responding to requests and inquiries.
- Performed warm-lead calls and follow-ups to secure new revenue.
- Maintained customer satisfaction with strategies focused on addressing customer needs and resolving concerns.
Fulfillment Team Member
Target
09.2020 - 03.2022
- Picked items for guest orders accurately and quickly to meet service and time standards.
- Properly prepped, packed, and sorted orders for shipment.
- Met daily workload goals by striving for increased productivity.
- Assisted guests with any questions on the sales floor.
Customer Service Representative
1-800-Got-Junk
08.2018 - 03.2020
- Worked to achieve high customer satisfaction by providing information, booking appointments and resolving complaints.
• Performed general office duties, including answering multi-line phones and responding to emails.
• Developed/updated spreadsheets and databases to track, analyze and report on performance and sales.
• Outlined Accounts Receivable invoices and reviewed payments received.
Restaurant Server
La Gondola Restaurant & Pizzeria
02.2015 - 06.2018
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Greeted new customers, discussed specials and took drink orders.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Stayed up-to-date on menu changes to help customers make food choices.
Education
High School Diploma -
Manchester Township High School
Manchester, NJ2016
Skills
- Organizational Skills
- Time Management
- Microsoft Office Proficiency
- Interpersonal Communication Skills
- Ability to Multitask
- Efficient and Detail-Oriented
- Data Entry
- Data Processing
- Administrative Support
- Customer Service
Timeline
Funding Analyst
CAL Automotive
10.2022 - Current
Sales/Customer Service Representative
Mosquito Squad
03.2022 - 10.2022
Fulfillment Team Member
Target
09.2020 - 03.2022
Customer Service Representative
1-800-Got-Junk
08.2018 - 03.2020
Restaurant Server
La Gondola Restaurant & Pizzeria
02.2015 - 06.2018
High School Diploma -
Manchester Township High School
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