Summary
Overview
Work History
Education
Skills
Timeline
Generic

CHRISTINE WALKER

Phoenix,Arizona

Summary

Patient care professional with extensive experience in coordinating healthcare services. Known for strong organizational skills, effective communication, and ability to adapt to changing circumstances. Excel in team collaboration, ensuring seamless patient experiences and achieving optimal outcomes. Skilled in managing patient records, scheduling, and liaising between patients and medical staff. Reliable and focused on delivering high-quality patient care.

Overview

12
12
years of professional experience

Work History

Family Caregiver

Grandmother
12.2023 - 03.2025
  • Provided daily assistance with personal care, ensuring comfort and dignity during activities.
  • Ensured safety and comfort for patient through meticulous attention to detail in administering medications, hygiene assistance, and mobility support.
  • Coordinated appointments and transportation, ensuring timely access to medical services.
  • Implemented safety measures within the home environment, reducing risks of accidents or injuries.
  • Prepared nutritious meals tailored to dietary needs, promoting overall well-being and health.

Team Lead, Enrollment Coordinator

Monogram Health
03.2021 - 10.2023
  • Enrolled potential prospects in-home care management visits with nurses and social workers.
  • Communicated with medical offices and care managers regarding patient care/records to facilitate better care.
  • Assisted chronically ill and terminal patients to prepare for emotional and physical challenges associated with illness.
  • Increased enrollments overall by 40% in a 6-month period.
  • Developed monthly and daily production output plans to deliver on customer service and financial metrics.
  • Assisted in recruitment of new team members, hiring the highest qualified to build team of top performers.

Patient Care Coordinator

Monogram Health
01.2021 - 03.2021
  • Key member of a care team responsible for helping to improve the lives of those with kidney and renal disease.
  • Communicated with care managers and patients for patient follow up and missed appointments.
  • Gathered, organized and input information into digital database.
  • Developed effective improvement plans in alignment with goals and specifications.

Cocktail Waitress

Bourbon Street Circus
03.2017 - 01.2021
  • Built relationships with patrons through exemplary customer service in a fast-paced environment.
  • Maintained high levels of bar safety by closely monitoring guests' conditions and discontinuing service or asking patrons to leave.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Assisted with bartending duties during high-volume shifts.

Event Coordinator Intern

Shape Up US
08.2018 - 12.2018
  • Assisted with youth development by specializing in the importance of committing to a healthy lifestyle.
  • Created and maintained a database of attendees, managed project plans, timelines, and budgets.
  • Developed and implemented fun, educational activities for children of varying ages.
  • Communicated effectively with children and parents to promote this interactive event.

Server

Logan's Roadhouse
06.2015 - 02.2017
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.

Lab Assistant

Arizona State University
08.2013 - 12.2014
  • Helped with administrative support by managing incoming calls, coordinating files, and sorting mail.
  • Organized and maintained filing system to keep documentation easily accessible to fulfill requests for information.
  • Created and formatted documents to keep projects professional and well-presented to communicate intended message clearly.
  • Greeted incoming office visitors, answered questions, and directed individuals to office locations.

Education

Technical Writing Track

Arizona State University
Tempe, AZ
12.2018

Skills

  • Registration and Scheduling
  • Clinical practice operations
  • Medical and health provider referrals
  • Database search and data entry skills
  • Electronic medical records (EMR) systems
  • HIPAA protocol adherence
  • Patient flow management
  • Insurance verification
  • Organizational goal development
  • Meeting and exceeding sales goals

Timeline

Family Caregiver

Grandmother
12.2023 - 03.2025

Team Lead, Enrollment Coordinator

Monogram Health
03.2021 - 10.2023

Patient Care Coordinator

Monogram Health
01.2021 - 03.2021

Event Coordinator Intern

Shape Up US
08.2018 - 12.2018

Cocktail Waitress

Bourbon Street Circus
03.2017 - 01.2021

Server

Logan's Roadhouse
06.2015 - 02.2017

Lab Assistant

Arizona State University
08.2013 - 12.2014

Technical Writing Track

Arizona State University

Similar Profiles

CREATE PROFILE