Christine Wallace-Legree
Christiana,PA
Summary
Results-oriented coordinator with significant experience at URBN North America, specializing in inventory control and quality assurance. Demonstrated ability to recover substantial losses in merchandise and streamline warehouse operations. Proficient in Kronos and adept at fostering team engagement to boost operational efficiency.
Overview
23
23
years of professional experience
Work History
Inbound Receiving Supervisor
URBN North America
Gap, PA
05.2023 - 07.2024
- Managed all receiving operations, ensuring accurate and timely processing of deliveries.
- Supervised and trained receiving staff to enhance team efficiency and performance.
- Monitored inventory accuracy and stock levels, resolving discrepancies promptly.
- Maintained a safe, organized warehouse environment to support operational effectiveness.
- Coordinated with departments to facilitate smooth operations and effective communication.
- Developed strategies to optimize processes, reducing operational costs significantly.
- Resolved shortage disputes and reconciled outstanding invoices efficiently.
- Scheduled labor using KRONOS, ensuring optimal staffing and resource allocation.
North America Compliance Coordinator / ICQA Supervisor
URBN North America
Gap, PA
10.2021 - 05.2023
- Ensured accuracy and consistency through daily cycle counts across seven warehouse locations.
- Oversaw $3 million inventory of 10,000 products while supervising six staff members in North America.
- Compiled monthly reports detailing expired and expiring inventory for management review.
- Verified all receipts and reconciled purchase orders, resolving discrepancies with vendors and purchasing department.
- Achieved recovery of hundreds of thousands in lost merchandise across six warehouse sites.
- Provided on-site training sessions for distribution center employees to enhance operational efficiency.
- Managed high call volume with multi-line system to address vendor and customer inquiries effectively.
Brand Clerk for All Brands / IB Coordinator
URBN
Gap, PA
04.2018 - 09.2020
- Facilitated startup of IFC by delivering on-site training to leads and supervisors.
- Led NON-CON transfers from GFC to IFC, creating SOP for chargeback processes across all sites.
- Managed DNR, RNP, and cross-dock reports while correcting purchase orders as main DC contact.
- Oversaw TMALL project for URBN brand, ensuring accurate counts and compliance with Chinese regulations.
- Revamped IB layout and processes while developing dock codes for operational efficiency.
- Collaborated with Finance to support COGS management and reporting.
- Administered strict releases, chargebacks, and daily receiving operations with precision.
- Executed final sort and docking tasks to maintain workflow integrity.
Brand Clerk and Support for TERRAIN
TERRAIN
Gap, PA
10.2017 - 03.2018
- Identified and recovered over $100,000 in missing merchandise through systematic investigation
Inventory Control Clerk
URBN
Gap, PA
02.2015 - 09.2017
- Conducted cycle counting and generated shrink reports for effective inventory management.
- Executed SKU conversions to improve product tracking efficiency.
- Processed parts requests while monitoring status updates for operational requirements.
- Utilized UPS Campus Ship to streamline shipping and logistics operations.
Material Handler GDC
URBN
Gap, PA
03.2001 - 01.2006
- Streamlined picking, packing, and shipping operations to enhance delivery speed.
Oversaw inventory control with precise tracking of stock levels.
Executed data entry and collation of printed materials, improving organizational efficiency.
Managed labeling processes to increase clarity and speed in shipping.
Handled wholesale receiving and returns to optimize resource utilization.
Conducted rework on returned items to restore adherence to quality standards.
Facilitated catalog transfer to South Carolina, minimizing operational downtime.
Education
High school - GED
Octorara Senior High
Atglen, PA01.2002
Skills
- Quality management
- Vendor compliance
- Commercial invoicing
- Inventory control and quality assurance
- Leadership skills
- Dependability and reliability
- TradeStone expertise
- Warehouse management
- Intellectual property knowledge
- Kronos proficiency
- Effective communication
- Non-merchandise operations
- Site-to-site transfers
- Cycle counting strategies
- Variance reconciliation techniques
- Transportation logistics
- Qlik analytics
- Problem-solving abilities
- Team building initiatives
- Employee engagement strategies
Timeline
Inbound Receiving Supervisor
URBN North America
05.2023 - 07.2024
North America Compliance Coordinator / ICQA Supervisor
URBN North America
10.2021 - 05.2023
Brand Clerk for All Brands / IB Coordinator
URBN
04.2018 - 09.2020
Brand Clerk and Support for TERRAIN
TERRAIN
10.2017 - 03.2018
Inventory Control Clerk
URBN
02.2015 - 09.2017
Material Handler GDC
URBN
03.2001 - 01.2006
High school - GED
Octorara Senior High
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