Christine Weatherford
Summerville,SC
Summary
Dynamic professional with extensive experience in customer relations and front desk operations at M & M Staffing. Proven ability to streamline processes and enhance office efficiency through exceptional organizational skills and effective multi-line telephone operation. Committed to delivering outstanding service and resolving client inquiries promptly.
Overview
30
30
years of professional experience
Work History
Receptionist
M & M Staffing
11.2023 - 11.2025
- Managed multi-line phone system, efficiently directing calls to appropriate personnel.
- Greeted and assisted visitors, ensuring a welcoming office environment.
- Maintained organized reception area, enhancing overall office presentation.
- Scheduled appointments and meetings, optimizing executive calendars for efficiency.
- Updated and maintained client records in electronic filing system for accuracy.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Dispatcher
Yellow Cab Of Charleston
05.2000 - 04.2023
- Coordinated dispatch operations to optimize driver assignments and minimize wait times.
- Utilized GPS and dispatch software to track vehicle locations and ensure timely pickups.
- Communicated effectively with drivers to relay customer requests and provide updates.
- Assisted in training new dispatch personnel on operational procedures and software usage.
- Resolved customer inquiries and complaints promptly, enhancing overall satisfaction levels.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
Shift Manager
Pizza Hut
08.1995 - 03.2002
- Managed multi-line phone system, efficiently directing calls to appropriate personnel.
- Greeted and assisted visitors, ensuring a welcoming office environment.
- Maintained organized reception area, enhancing overall office presentation.
- Scheduled appointments and meetings, optimizing executive calendars for efficiency.
- Updated and maintained client records in electronic filing system for accuracy.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Education
GED -
Fort Dorchester
North Charleston, SCSkills
- Organization skills
- Telephone skills
- Customer/Client relations
- Data inputting
- Multi-line telephone operation
- Professional demeanor
- Front desk operations
Timeline
Receptionist
M & M Staffing
11.2023 - 11.2025
Dispatcher
Yellow Cab Of Charleston
05.2000 - 04.2023
Shift Manager
Pizza Hut
08.1995 - 03.2002
GED -
Fort Dorchester