Christine Weaver
Sacramento,California
Summary
Proactive Department Manager with excellent time management skills to multi-task while working within deadlines and time constraints. Offering many years of hands-on experience in retail operations. Proficient in budgeting, inventory management and merchandising. Disciplined professional committed to driving sales goals and ensuring smooth functioning of the Women's department.
Overview
28
28
years of professional experience
Work History
Woman's Aparrel Department Manager
Walmart
07.2011 - 11.2019
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Communicated with managers of other departments to maintain transparency.
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
- Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Partnered with merchandising team to plan and execute floor moves, merchandise placement and overall sales set-up.
Customer Service Associate Cashier / Returns Desk
Walmart
07.2011 - 11.2019
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Restocked and organized merchandise in front lanes.
- Collected and authorized payments of guests.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Checked identification for proof-of-age for alcohol and tobacco sales.
Furniture Sales Associate
Macys Department Store
11.2004 - 04.2010
- Researched furniture materials and suggested pieces to clients based on budget and want.
- Communicated with clients to find and design layout best suited for client needs and location.
- Followed up with clients after installation and delivery to gauge customer satisfaction.
- Updated customers on scheduled deliveries of furniture to homes.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Listened to customer needs and desires to identify and recommend optimal products.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Informed customers of current store promotions to encourage additional sales purchases.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Prioritized helping customers over completing other routine tasks in store.
Cash Office Associate
Safeway
03.1999 - 09.2004
- Balanced safe, prepared tills and prepared register bags for next sales date.
- Prepared bank deposits and corporate cash shipments.
- Sorted and counted coin and currency to make change for associates.
- Verified cash flow and electronic transactions from credit card system to balance registers.
- Set up, tested and balanced registers for front-end employees.
- Researched and resolved account discrepancies.
- Trained new employees on proper cash routines, procedures and requirements.
- Trained new associates on POS system and key sales tactics to run cash office.
Education
No Degree - Child Psycology / Business
San Francisco City Collage
San Francisco, CAHigh School Diploma -
Balboa High School
San Francisco, CA06.1973
Skills
- Staff Hiring and Retention
- Cost Planning
- Performance Tracking and Evaluations
- Retail Management
- Motivational Leadership
- Team Supervision
- Customer Service
- Coaching and Mentoring
- Verbal and Written Communication
- Training and Development
- Team Meetings
- Quarterly Reviews
Timeline
Woman's Aparrel Department Manager
Walmart
07.2011 - 11.2019
Customer Service Associate Cashier / Returns Desk
Walmart
07.2011 - 11.2019
Furniture Sales Associate
Macys Department Store
11.2004 - 04.2010
Cash Office Associate
Safeway
03.1999 - 09.2004
No Degree - Child Psycology / Business
San Francisco City Collage
High School Diploma -
Balboa High School
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