Summary
Overview
Work History
Education
Extracurricular Activities
Application Answers
Timeline
Hi, I’m

Christine Webb

Sales & Operations Professional
Dayton,OH
Christine Webb

Summary

A highly motivated and accomplished leader who knows how to dramatically improve a company's bottom line. Using my eclectic experience to motivate and direct others in a supportive cooperative team environment. A strong and persuasive sales professional with expertise in a client relationship management, customer satisfaction and retention, and people management. Possessing astute business knowledge, and experience contributing to strategic planning while delivering improvements in processes, productivity, and costs. A highly versatile, motivating, and results-driven Professional with years of diverse experience across retail, food service, automotive, distribution, telemarketing, fitness, sales/phone sales, and quality assurance. Proven ability to quickly adapt to new environments, acquire new skills, and consistently deliver value to a wide range of clients. Adept at optimizing operations, enhancing customer satisfaction, and driving sales through strong communication, problem-solving, and project coordination.

Overview

21
years of professional experience

Work History

Home Health Aide/Family Caregiver
Lewisburg

Home Health Aide/Family Caregiver
07.2022 - 08.2024

Job overview

  • Provided comprehensive and compassionate care to an elderly, ailing individual, managing daily living activities.
  • Managed complex medication schedules and ensured adherence to care plans.
  • Communicated effectively and empathetically with family members and healthcare providers regarding patient status and needs.
  • Demonstrated exceptional patience, problem-solving abilities, and adaptability in various demanding situations.
  • Maintained a supportive and safe environment, requiring strong organizational skills and attention to detail.

Various Businesses
Varies Businesses

W2 / Independent Contractor
06.2017 - 07.2022

Job overview

  • Company Overview: Self-employed / and W2 professional providing specialized services across diverse industries, including quality assurance, sales, operations, customer service, and product demonstration.
  • Executed comprehensive quality assurance checks on financial processes and customer interactions, ensuring adherence to strict compliance standards and internal policies.
  • Identified and reported discrepancies, contributing to enhanced data accuracy and reduced operational errors.
  • Maintained confidentiality and integrity of sensitive customer information.
  • Assisted in optimizing distribution center processes, contributing to efficient inventory flow and timely delivery schedules.
  • Operated various equipment to support warehouse operations safely and efficiently.
  • Conducted dynamic product demonstrations and provided in-depth product knowledge for premium grills (Traeger), effectively converting interest into sales.
  • Engaged with diverse customer bases in automotive sales (SVG Motors, Bill De Lord Car Sales), presenting vehicle features, negotiating terms, and facilitating purchase processes.
  • Consistently achieved sales targets by understanding customer needs and building strong rapport.
  • Provided exceptional customer service in a fast-paced food service environment, ensuring efficient order processing and positive dining experiences.
  • Maintained strict adherence to food safety and hygiene standards, contributing to a clean and safe environment.
  • Assisted with day-to-day operations of a fitness facility, including member check-ins, facility tours, and equipment maintenance.
  • Provided excellent customer service, answering member questions and resolving concerns to foster a positive gym environment.
  • Supported sales of memberships and personal training packages, contributing to membership growth.
  • Self-employed / and W2 professional providing specialized services across diverse industries, including quality assurance, sales, operations, customer service, and product demonstration.

Solutions Staffing
West Chester

Market Leader / Business Development
05.2016 - 05.2017

Job overview

  • Implemented and monitored company quality standards, assisted in troubleshooting to resolve complaints of contractual workers and clients.
  • Recruited, selected, trained, and evaluated branch office results.
  • Utilized my professional business skills to approach various companies in order to gain their employment services.

Ryan Homes
Franklin

Sales and Settlement Coordinator
05.2015 - 05.2016

Job overview

  • Performed heavy data entry for new home options and contracts, tracked and monitored the progress of sales through the new construction pipeline.
  • Diligently prepared settlement documentation and coordinated packets to discuss settlement details.
  • Consistently managed all executive administrative responsibilities and day to day activities.

Globe Motors (Acquired by General Dynamics, Allied Motion Technologies)
Dayton

Sales Coordinator / Government Contracts
11.2010 - 05.2015

Job overview

  • Managed and processed a high volume of sales orders, ensuring accuracy, timely fulfillment, and exceptional client satisfaction for both commercial and government accounts.
  • Served as the primary liaison between sales teams, production, and shipping departments to streamline order flow and resolve logistical challenges.
  • Specialized in government contracts coordination, meticulously reviewing, preparing, and administering complex contract documents to ensure strict compliance with federal regulations and departmental requirements.
  • Maintained comprehensive records of sales activities, client communications, and contract progress using CRM, ERP system.
  • Provided proactive customer service, addressing client inquiries, resolving discrepancies, and fostering strong, long-term relationships through clear and consistent communication.
  • Collaborated cross-functionally to support sales initiatives, prepare proposals, and track performance metrics.
  • Demonstrated strong attention to detail, organizational skills, and adaptability in a fast-paced, high-stakes environment.

Veritas, LLC / Renaissance Lifestyle Center
Kettering

Corrective Exercise Specialist / Fitness Professional
01.2004 - 12.2010

Job overview

  • Provided personalized fitness coaching and corrective exercise programming to diverse client populations, resulting in improved functional movement for 50+ clients, an average client retention of 90%.
  • Conducted comprehensive fitness assessments to identify client needs, set measurable goals, and design customized training plans focused on injury prevention and performance enhancement.
  • Utilized strong interpersonal and motivational skills to build lasting client relationships, fostering commitment and adherence to long-term health and wellness objectives.
  • Educated clients on proper exercise techniques, nutrition, and lifestyle modifications, simplifying complex information for clear understanding.
  • Successfully navigated client concerns, adapted programs to individual progress, and problem-solved to overcome training plateaus.
  • Managed client schedules and appointments efficiently, demonstrating strong organizational and time management.
  • Contributed to client acquisition and retention through effective communication and value proposition.

Education

Sinclair Community College
Dayton, Ohio

Associates from Exercise Science/Sports Psychology

University Overview

  • Coursework towards Associates: Sports Training, Sports Psychology, Personal Fitness, Corrective Exercise
  • Relevant Coursework: Anatomy & Physiology I & II, Kinesiology, Exercise Physiology, Nutrition, Program Design, Health & Wellness Coaching.

Extracurricular Activities

Extracurricular Activities
Fundraising & Event Support Volunteer, Leukemia & Lymphoma Society, Cincinnati Flying Pig Marathon, Cincinnati Reds Community Fund, Susan G. Komen Foundation, Contributed to the success of multiple large-scale fundraising walks and races by engaging with participants, providing information, and assisting with on-site activities., Supported registration, merchandise sales, and logistical operations, ensuring positive experiences for hundreds of thousands of attendees., Developed strong interpersonal and communication skills through direct interaction with diverse groups of individuals in dynamic environments., Demonstrated reliability, teamwork, and a proactive approach to problem-solving in fast-paced event settings.

Application Answers

Application Answers
  • Staying Motivated for High-Volume Interactions, I stay motivated, energized, and positive throughout the day by focusing on the opportunity to connect with each individual. My strong communication skills and genuine enthusiasm allow me to engage with a wide range of people, and I find that approaching every conversation with a smile and a desire to help keeps me upbeat. Even when a customer isn't receptive, I see it as a chance to refine my approach and prepare for the next positive interaction. My experience in high-volume sales and customer engagement, including roles with Traeger Grills and in telemarketing, has equipped me to thrive in dynamic environments and consistently deliver a positive customer experience, regardless of immediate outcomes.
  • Learning and Explaining New Products, I excel at quickly learning and explaining new products, a skill honed through various roles, including product demonstrations for Traeger Grills and my experience as a Corrective Exercise Specialist where I simplified complex health information. When faced with a rapid product launch, as in my clinic experience, I immediately immerse myself in the product knowledge, ensuring I understand its benefits and features thoroughly. I then leverage my humor and relatable approach to make customers feel comfortable and engaged. My method involves focusing on customer needs, using clear, concise explanations, and often incorporating hands-on demonstrations. I believe in being a 'real person' who treats everyone with respect and ensures they leave with a clear understanding and enthusiasm for the product.
  • Hitting Daily or Weekly Goals, I consistently meet daily and weekly goals through meticulous planning and proactive execution. In roles requiring sales quotas, such as my clinic experience and time as a Sales and Settlement Coordinator at Ryan Homes, I break down large targets into manageable daily objectives. I maintain personal tracking systems (like my flip notebook) to monitor my progress in real-time, ensuring I'm always aware of where I stand. My strategy involves prioritizing high-impact tasks and focusing on products or services that align with customer needs while simultaneously driving towards my goals. I combine this organized approach with strong customer relationship management and problem-solving, ensuring that sales targets are met while always providing excellent service.

Timeline

Home Health Aide/Family Caregiver
Home Health Aide/Family Caregiver
07.2022 - 08.2024
W2 / Independent Contractor
Various Businesses
06.2017 - 07.2022
Market Leader / Business Development
Solutions Staffing
05.2016 - 05.2017
Sales and Settlement Coordinator
Ryan Homes
05.2015 - 05.2016
Sales Coordinator / Government Contracts
Globe Motors (Acquired by General Dynamics, Allied Motion Technologies)
11.2010 - 05.2015
Corrective Exercise Specialist / Fitness Professional
Veritas, LLC / Renaissance Lifestyle Center
01.2004 - 12.2010
Sinclair Community College
Associates from Exercise Science/Sports Psychology

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Christine WebbSales & Operations Professional