Christine Weber-O'Shea
Poughkeepsie,NY
Summary
Accomplished Healthcare Management Professional, implementing sound operational initiatives to position the organization for long-term growth, profitability and market dominance. Cross-functional expertise overseeing administrative, personnel and data processing functions.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Assistant Director of Medical Management
Optum TriState
07.2022 - Current
- Management and Clinical Service Operations, Population Health In addition to the role of Manager of Program Operations:
- Establish, cultivate and support external partnerships
- Oversight of program development, implementation and review
- Coordination of annual and ongoing reporting on program initiatives
- Accountable for all operational plans, produce and reporting of KPI
- Subject matter expert to support projects, regulatory issues and initiatives.
Manager of Program Operations
CareMount Medical Solutions/ Optum Tri, State
11.2019 - 06.2022
- Population Health using analytics to identify cohorts of patients who can benefit from specific programs while striving to reduce costs and improve health outcomes
- Development and implementation of telehealth program.
- Development and implementation of COVID home vaccine program
- Responsible for Care Management Continuum of Care in Population Health Department
- Tracks KPI for Care Management programs
- Daily operational needs
- Manages clinical partnership with external hospital systems.
- Collaborates on technology solutions.
- Collaborates with internal analytics team
- PCMH submission for organization.
Practice Manager
Healthquest Medical Practice, HQMP
11.2018 - 11.2019
- Oversight of daily practice operations of both clinical and office staff in seven locations
- Responsible for running of an efficient and productive office
- Problem solving and issue resolution
- Responds to patient complaints and provides corrective action
- Acts as a liaison between staff and other HQ departments
- Offers support to healthcare providers.
Business Manager
The Surgery Center At Orthopedic Associates
11.2015 - 03.2018
- Provide strategic leadership overseeing and directing all phases of surgery center operations including implementing initiatives to improve productivity, increase profitability and enhance revenue growth
- Key areas of accountability include financial management, budget development and administration, contract negotiations, facilities maintenance, payroll, inventory control and information systems / technology
- Prepare and analyze financial reports and oversee service contracts, capitol purchases and equipment leases
- Oversee general ledger, bank reconciliations, A/P and collection functions, fixed asset details and depreciation
- Plan, develop and administer operating, departmental and capital equipment budgets and comparisons
- Maintain direct reporting functions to the Board
- Liaison with financial institutions, accountants and advisors
- Collaborated with clinical administrator, clinical director, clinical lead and physicians to implement out-patient partial joint, total joint and spine programs.
Facilities Manager
The Surgery Center At Orthopedic Associates
09.2014 - 03.2018
- Contact person for all vendors including: equipment, biomedical, environmental services, HVAC, electrical, fire department, alarm systems, linen services, etc
- Oversight and maintenance of documentation and contracts for financial transactions of the Center, including: service contract review, vendor contracts, capital purchases, medical equipment leases, billing software, etc
- Professional service contracts with other service providers
- Oversight and creation of Central Sterile policy manual in collaboration with clinical administrator/infection control officer
- Oversight of Central Sterile department, policies and daily procedures
- Collaborate with Clinical Administrator on policy management, AAAHC and CMS regulations, risk management, disaster preparedness, anesthesia provider group, executive board and finance committee
- Maintenance of all required DOH/AAAHC logs including generator monthly load test, weekly test, generator maintenance, GFI test, fire extinguisher.
Materials manager
The Surgery Center at Orthopedic Associates, OADC
06.2013 - 03.2018
- Dynamic management career with this premier Orthopedic practice serving the Hudson Valley region
- Deliver sustained contributions in business operations and high- quality care for outpatient and same day surgery patients.
Life Safety Representative/ AAAHC Accreditation
The Surgery Center At Orthopedic Associates
08.2013 - 03.2018
- Participation in both AAAHC and Medicare surveys.
- Developed effective emergency response plans, enabling swift action in crisis situations.
OnSite Instrument Technician
KARL STORZ Endoscopy - America
05.2008 - 05.2013
- Enhanced equipment reliability by conducting routine maintenance and calibration of instruments.
- Increased production efficiency with diligent troubleshooting and repair of instrument malfunctions.
- Ensured safety compliance by maintaining accurate records of instrument inspections, repairs, and calibrations.
- Optimized OR operations through timely preventive maintenance on instrumentation systems and devices.
Certified Surgical Technologist, CVOR
St. Francis Hospital
06.2002 - 05.2008
- Enhanced patient safety by adhering to strict sterile protocols during surgical procedures.
- Reduced surgery time by efficiently setting up operating rooms with required equipment and instruments.
- Assisted surgeons in complex CVOR procedures, ensuring a smooth workflow and positive patient outcomes.
- Improved team communication by providing clear guidance to the surgical team during critical moments of surgeries.
Firefighter/EMT
Arlington Fire District
01.1995 - 05.2002
- Recruitment and Retention officer
- Enhanced community safety by conducting thorough building inspections and identifying potential fire hazards.
- Reduced response times to emergencies by effectively coordinating with dispatch and other first responders.
- Performed life-saving procedures during medical emergencies, administering CPR and first aid as needed.
- Collaborated with fellow firefighters to execute efficient firefighting strategies, mitigating property damage and loss of life.
- Maintained optimal readiness for emergency situations by regularly participating in drills and training exercises.
- Educated the local community on fire safety practices through presentations at schools, businesses, and other public venues.
Education
MPA- Masters of Public Administration -
Marist College
Poughkeepsie, NY12.2021
B.S - Business - Health Care Management
State University of New York
Canton, NY12.2018
Skills
- Strategic Planning
- Data Analysis
- Operations Management
- Staff Development
- Team Operations
- Program coordination
- Process Improvement
- Cost Control
Certification
CMPE
- MGMA-Certified Medical Practice Executive 2019- present
Timeline
Assistant Director of Medical Management
Optum TriState
07.2022 - Current
Manager of Program Operations
CareMount Medical Solutions/ Optum Tri, State
11.2019 - 06.2022
Practice Manager
Healthquest Medical Practice, HQMP
11.2018 - 11.2019
Business Manager
The Surgery Center At Orthopedic Associates
11.2015 - 03.2018
Facilities Manager
The Surgery Center At Orthopedic Associates
09.2014 - 03.2018
Life Safety Representative/ AAAHC Accreditation
The Surgery Center At Orthopedic Associates
08.2013 - 03.2018
Materials manager
The Surgery Center at Orthopedic Associates, OADC
06.2013 - 03.2018
OnSite Instrument Technician
KARL STORZ Endoscopy - America
05.2008 - 05.2013
Certified Surgical Technologist, CVOR
St. Francis Hospital
06.2002 - 05.2008
Firefighter/EMT
Arlington Fire District
01.1995 - 05.2002
MPA- Masters of Public Administration -
Marist College
B.S - Business - Health Care Management
State University of New York
CMPE
- MGMA-Certified Medical Practice Executive 2019- present
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