Christine Welch
Bloomington,IL
Summary
Responsive Certified Clinical Medical Assistant who thrives in delivering compassionate efficient care in a fast-paced environment. Outstanding ability to connect with patients, work collaboratively with care teams at all levels. Hardworking and willing to go the extra mile to complete any task. Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills. Empathetic, effective and motivated CMA combines extensive clinical experience and knowledge with compassion. Detailed understanding of protocols governing medical test preparation and documentation. Vital asset for processing medical and insurance claims.
Overview
11
11
years of professional experience
Work History
Certified Clinical Medical Assistant
Carle Mobile Health Services
Normal, IL
01.2021 - 01.2023
- Vaccine Administration
- Skilled in phlebotomy collection
- Supports patient care by helping providers
- Prepares patients for healthcare visits
- Responsible for documentation of test results
- Proficient with EMR
- Received CDL certification
Patient Services Representative/Scheduler
Carle Heart and Vascular Institute/ Carle Vein Clinic
Normal, IL
01.2021 - 01.2023
- Appointment scheduling
- Insurance collection and verification
- Supports patient care by helping providers
- Prepares patients for healthcare visits
- Copay collection
- Proficient with EMR
- Prior Authorization knowledge
Certified Nursing Assistant
Evergreen Senior Living
Normal, IL
01.2018 - 01.2021
- Supported patients' daily living needs, including oral hygiene, grooming, feeding and bathing.
- Responsible for medication administration.
- Assisted patients with various health concerns.
- Obtained patient vital signs regularly and communicated any concerns to nursing staff.
- Responded appropriately to the physical and emotional needs of patients.
Medical Office Receptionist
Advocate HealthCare - Medical Hills Internists
Bloomington, IL
01.2017 - 01.2018
- Adhered to strict HIPAA guidelines at all times according to company policy.
- Scheduled appointments for doctor visits and procedures.
- Maintained records by recording, obtaining and updating personal and financial information.
- Received and recorded medical payments by check, cash and credit card.
- Scheduled, rescheduled and handled cancelled appointments for patients.
- Verified insurance coverage to prepare for upcoming patient appointments.
- Answered incoming calls while also greeting in-person patients.
Certified Nursing Assistant
Advocate HealthCare - BroMenn Medical Center
Normal, IL
01.2015 - 01.2017
- Helped patients move in and out of beds, baths, and wheelchairs.
- Responded appropriately to the physical, emotional and developmental needs of patients.
- Collects patient specimens and data, including vital signs, fluid input/output and glucose levels.
- Followed safe lifting techniques and individual resident lifting instructions.
- Supported diagnostic procedures, assisted with technical nursing treatments and entered information in patient records and charts.
- Answered call lights and aided in patient comfort/safety by turning and positioning patients to maintain comfort and minimize problems.
- Member in good standing with Nurse Aide Registry.
Certified Nursing Assistant
McLean County Nursing Home
Normal, IL
01.2012 - 01.2015
- Assisted patients with bathing, oral hygiene, grooming, feeding and elimination.
- Followed safe lifting techniques and individual resident lifting instructions.
- Helped patients move in and out of beds, baths, wheelchairs and automobiles.
- Monitored vital signs, such as blood pressure and pulse.
- Turned and positioned patients to maintain comfort and minimize problems.
Education
Commercial Driver’s License -
Danville Area Community College
01.2023
Certified Clinical Medical Assistant -
Parkland Community College
01.2022
Certified Nursing Assistant -
Heartland Community College
01.2010
Skills
- Punctuality
- Willingness to learn
- Understanding of medical terminology
- Phlebotomy proficiencies
- Vaccine Administration
- Professional patient-focused care
- Effective communication
- Handling of patient medical records
- Memorization and recall
- Understanding of medical ethics and HIPAA
- BLS Certified
- CDL Certified
- Specimens Collection and Processing
- Vital Signs Monitoring
- Clinical Documentation
- Examination Preparation
- Venipuncture Expertise
- Infection Control Procedures
- Medical Terminology
- Medical Terminology Proficiency
- Electronic Health Records Management
- Medical History Recording
- Needs Assessment
- Patient Care Coordination
- Medical Procedure Assistance
- Immunization Administration
- Physician Support
- Adaptable and Flexible
- HIPAA Compliance
- Inventory Management
- Clinical Applications
Timeline
Certified Clinical Medical Assistant
Carle Mobile Health Services
01.2021 - 01.2023
Patient Services Representative/Scheduler
Carle Heart and Vascular Institute/ Carle Vein Clinic
01.2021 - 01.2023
Certified Nursing Assistant
Evergreen Senior Living
01.2018 - 01.2021
Medical Office Receptionist
Advocate HealthCare - Medical Hills Internists
01.2017 - 01.2018
Certified Nursing Assistant
Advocate HealthCare - BroMenn Medical Center
01.2015 - 01.2017
Certified Nursing Assistant
McLean County Nursing Home
01.2012 - 01.2015
Commercial Driver’s License -
Danville Area Community College
Certified Clinical Medical Assistant -
Parkland Community College
Certified Nursing Assistant -
Heartland Community College
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