Christine Wessells

• Conducted interviews with media professionals, bloggers, and online personalities to promote performances.
• Implemented special songs, dance routines and musical numbers to diversify performances.
• Committed to diligent rehearsal of lines both with partner and groups to optimize deliveries.
• Leveraged skills in gesturing, body movement and special voices to draw in audience members and build emotional engagement.

• Offered advice and assistance to customers, paying attention to special needs or wants.
• Responded to customer requests for products, services, and company information.
• Provided primary customer support to internal and external customers.
• Provided information regarding charge accounts and loyalty programs.
• Communicated with vendors regarding back order availability, future inventory, and special orders.
• Delivered prompt service to prioritize customer needs.
• Answered customer telephone calls promptly to avoid on-hold wait times.

• Interacted with customers by phone, email or in-person to provide information.
• Analyzed problems, identified solutions and made decisions.
• Sorted and organized files, spreadsheets and reports.
• Worked on projects using knowledge gained in classes to put together recommendations for issues.
• Sorted documents and maintained organized filing process.
• Scanned documents and saved in database to keep records of essential organizational information.
• Reviewed and updated client correspondence files and database information to maintain accurate records.

• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Answered constant flow of customer calls with minimal wait times.
• Offered advice and assistance to customers, paying attention to special needs or wants.
• Updated account information to maintain customer records
• Provided primary customer support to internal and external customers
• Responded to customer requests for products, services, and company information

• Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning, and bookkeeping
• Prepared relevant SRM documents in conformance with Safety Management System (SMS) order
• Devoted particular emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
• Worked with computer to resolve troubleshooting problems, improve operations, and provide exceptional customer service

i just started my school sermester for the school year but i plan on finishing the school year to acompish my goal

GPA: 3.5

GPA: 3.3, Minored in the computer system